Junior Customer Support Professional
Artisan Field · Hyderabad · onsite · Posted 43d ago
Undisclosed1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
We are hiring | Junior Parent Support Executive
Dreamtime Learning - Online School
Location: Hyderabad | Hybrid | Remote
Experience: 0-2 Years
Working Days: Monday-Saturday
Laptop: Personal laptop is mandatory
Responsibilities
- Handle parent & student queries through calls, WhatsApp & email
- Support student onboarding and parent engagement
- Manage fee follow-ups & renewals
- Coordinate with Academic, Sales, Finance & Operations teams
- Track student kits and deliveries
- Support basic sales/renewal opportunities
- Maintain CRM and follow-up records
Must Have
- Excellent English + Hindi communication
- Personal laptop is mandatory
- Good calling, follow-up & coordination skills
- Customer/parent support mindset
- 0.6-2 years experience in Customer Support, EdTech, Education
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
student queriesCustomer SupportcrmEdtechOnboardingoperationsSalesfinance