Junior Course Coordinator

The Course Coordinator will play a key role in supporting course delivery, training operations, student progression, and academic administration across educational institutions. Responsible for coordinating with trainers, students, academic and administrative teams to ensure smooth course delivery, accurate records, and compliance with institutional requirements.

Key Responsibilities:

1. Course Administration and Coordination:

• Support the delivery of training programs by coordinating class schedules, assessments, training, etc.
• Facilitate communication between students, trainers, assessors in class scheduling changes, trainer availability, assessment submission deadlines, attendance issues, etc.)

2. Student Communication and Progress Monitoring:

• Act as a primary point of contact for student enquiries and provide information regarding course requirements, schedules, policies, and procedures.
• Coordinate with both the students and the Student Support team, facilitating communication, and ensuring appropriate follow-up actions are taken (e.g. email communication, phone calls).

3. Documentation and Record Management:

• Maintain accurate student information in accordance with institutional requirements.

4. Reporting and Compliance Support:

• Prepare reports related to attendance, course progress, student engagement, and compliance requirements.
• Assist with audits, compliance activities, and evidence collection by ensuring records are complete and readily accessible.

5. Continuous Improvement and Operational Support:

• Contribute to continuous improvement activities by identifying administrative process improvements and maintaining relevant records.
• Support the implementation of new procedures, systems, and operational initiatives.