BENGALURU · FULLTIME
Junior Consumer Insight Associate
Money View
Bengaluru · onsite · Posted 20d ago
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Undisclosed1–2 yrsfulltimeBengaluru
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Section · 01
About this role
Position Overview: Junior Consumer Insights Associate
About the Role:
We're looking for a Junior Consumer Insights Associate to support consumer research projects by interacting directly with customers and assisting in research execution.
This role is best suited for someone who enjoys talking to people, is curious about consumer behavior, and wants to build a career in market research and consumer insights.
You'll be responsible for conducting consumer interviews, recruiting participants for research studies, maintaining research trackers, and supporting the team with data analysis and reporting.
Responsibilities:
Consumer Research
About the Role:
We're looking for a Junior Consumer Insights Associate to support consumer research projects by interacting directly with customers and assisting in research execution.
This role is best suited for someone who enjoys talking to people, is curious about consumer behavior, and wants to build a career in market research and consumer insights.
You'll be responsible for conducting consumer interviews, recruiting participants for research studies, maintaining research trackers, and supporting the team with data analysis and reporting.
Responsibilities:
Consumer Research
- Conduct telephonic interviews and surveys with customers.
- Recruit participants for qualitative research studies (FGDs, IDIs, usability testing, etc.).
- Engage customers in meaningful conversations to understand their experiences, needs, and feedback.
- Ensure high-quality and timely data collection.
Research Operations
- Maintain participant databases and research trackers.
- Coordinate with internal teams to support ongoing research projects.
- Ensure accurate documentation of research activities.
Analysis Reporting
- Organize and clean research data.
- Support analysis of qualitative and quantitative findings.
- Prepare reports, presentations, and summaries using Excel and PowerPoint.
Requirements:
- Bachelor's degree in any discipline.
- 12 year of experience in customer calling, customer support, telecalling , collections, market research, or similar roles.
- Graduates with excellent communication skills are encouraged to apply.
- Strong verbal communication skills in English and Hindi, additional Indian language(s) will be an advantage.
- Comfortable speaking with customers over the phone.
- Good analytical and problem-solving skills.
- Working knowledge of MS Excel and PowerPoint.
- Familiarity with AI tools (ChatGPT, Gemini, etc.) is preferred.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
Customer SupportMarket ResearchConsumer ResearchCustomer Callingconsumer behaviorgeminiresearch projectsConsumer InsightsAI ToolsResearchData CollectionCommunication SkillsoperationsexcelTelecallingArtificial Intelligence
Section · Company
About Money View
Money View
FinTech
430
employees
2014
12 years old
Bangalore,Karnataka
India
About
One-stop shop for personal loans
Industries
FinTechInternet
Employee ratings
304 reviews
4.1/ 5
Culture
4.0
Career growth
3.4
Work-life
4.0
Employees rate it well for
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