FULLTIME
Jr. Software Platform Engineer

MetLife
Not specified · onsite · Posted 5d ago
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Section · 01
About this role
We are seeking an experienced
Adobe Experience cloud Engineer with deep hands-on expertise in
Adobe Experience Platform (AEP) ,
Adobe Journey Optimizer (AJO) , and
Adobe Campaign Classic (ACC) . This role focuses on designing, implementing, and supporting scalable solutions across Adobe Experience Cloud to enable personalized, data-driven customer experiences. You will collaborate with cross-functional teams to ensure platform stability, data integrity, and campaign effectiveness.
Job Responsibilities Adobe Campaign Classic (ACC)
- Design, build, and deploy personalized marketing campaigns using ACC workflows, templates, and delivery mechanisms.
- Develop custom JavaScript and SQL code within ACC to support advanced campaign logic and data manipulation.
- Configure and manage campaign typologies, delivery parameters, and pressure rules to optimize customer engagement.
- Implement and maintain data schemas, targeting dimensions, and custom resources within ACC.
- Build and manage recurring and transactional campaigns, including trigger-based and event-driven communications.
- Monitor campaign performance, delivery logs, and error handling; troubleshoot issues across workflows and deliveries.
- Collaborate with data teams to ensure proper ETL processes and data availability for campaign execution.
- Support campaign QA, UAT, and deployment processes across environments (dev, stage, prod).
- Maintain documentation for campaign configurations, workflows, and integration points.
- Ensure compliance with data privacy regulations and internal governance policies.
Adobe Experience Platform (AEP)
- Ingest and transform data from CRM, web, mobile, and third-party systems.
- Design and manage XDM schemas for scalable and reusable data structures.
- Configure identity stitching and unified customer profiles.
- Implement real-time CDP capabilities and audience activation strategies.
- Ensure compliance with data governance, privacy (GDPR/CCPA), and quality standards.
- Maintain data cataloging, lineage, and documentation.
- Implement Adobe Web SDK for real-time data collection and personalization.
Adobe Journey Optimizer (AJO)
- Design and orchestrate omnichannel customer journeys (email, SMS, push, in-app).
- Configure decisioning logic, segmentation, and dynamic content personalization.
- Conduct A/B testing and journey performance optimization.
- Collaborate with marketing teams to align journey logic with business goals and personalization strategies. Integration & Development
- Develop APIs and microservices to connect Adobe Experience Cloud with enterprise systems.
- Build server-side integrations and data synchronization pipelines.
- Optimize SDK performance and implement analytics tracking.
- Maintain technical documentation and code repositories.
Education
- Bachelor’s degree (Any Stream) or diploma with a minimum of 15 years of education
Experience (In Years)
- 3-5 Years of relevant experience
Technical Skills
- 3+ years of experience with Adobe Marketing/Experience Cloud.
- Hands-on experience with AEP, AJO, ACC, Web SDK, and CJA.
- Proficiency in JavaScript, HTML, Python, and SQL.
- Experience with API development, ETL/ELT processes, and data pipeline management.
- Familiarity with web standards, browser APIs, and performance optimization.
Preferred Qualifications
- Experience with SQL/NoSQL databases and cloud platforms (e.g., Azure, AWS, GCP).
- Familiarity with Adobe Launch/Tags and Adobe Analytics integration.
- Understanding of Adobe I/O Events and Developer Console.
- Adobe certifications in AEP, AJO, or Campaign are a plus.
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Section · 02
Skills
Section · Company
About MetLife

MetLife
Insurance
4k+
employees
2008
18 years old
New York
United States (USA)
₹9.3L PA avg
Avg at MetLife
About
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Work-life
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