Jr. Site Reliability Engineer

About IAMOPS

IAMOPS is a premier, full-suite DevOps, DevSecOps, and Cloud FinOps company that supports high-growth tech companies globally. We specialize in building scalable infrastructure, streamlining CI/CD pipelines, and driving cloud cost efficiency.

Location

Surat, Gujarat – Local Candidates Only

Please apply only if you are currently based in Surat and are willing to work in rotational 24×7 shifts.

Key Responsibilities:

Perform monitoring, troubleshooting, and incident response for

production systems.

Work in 24×7 shifts to ensure system uptime, reliability, and SLA

adherence.

Escalate issues to DevOps, QA, FinOps, and Security teams as

needed.

Execute predefined runbooks and document resolutions.

Maintain clear communication during incidents and handovers.

Requirements:

0-1 years of experience in IT operations, NOC, or support roles.

Basic understanding of cloud infrastructure (AWS preferred).

Strong troubleshooting and communication skills.

Willingness to work in rotational shifts - Must

Team player with a proactive attitude.

Preferred Qualifications:

Familiarity with monitoring tools (New Relic, Grafana, CloudWatch).

Exposure to incident management processes and ITIL basics.