Jr. Product Associate/Product Associate

Experience: 1 to 3 years

Location: Bhubaneswar

Employment Type: Full-Time

Department: Product Management

Company Introduction iServeU is a modern banking infrastructure provider in APAC region, empowering financial enterprises with embedded fintech solutions for their customers. iServeU is one of the few certified partners with National Payment Corporation of India (NPCI), VISA for various products. iServeU also provides a cloud-native, micro services-enabled, distributed platform with over 5000 possible product configurations with a low code/no code interface to banks, NBFCs, Fintech, and other regulated entities.

• We process around 2500 transactions per second by levering distributed & auto scale technology like K8.
• Our core platform combines of 1200+ micro services.
• Our customer list includes Fintech start-ups, top tier private banks to PSU bank. We operate in five countries and help customers constantly change the way financial institutions operate and innovate.
• Our solutions currently empowers over 20 banks and 250+ enterprises across India and abroad.
• Our platform seamlessly manages the entire transaction lifecycle, including withdrawals, deposits, transfers, payments, and lending through various channels like digital, branch, agents. Our team of 500+ employees, with over 80% in technology roles is spread across offices in Bhubaneswar, Bangalore and Delhi. We have raised $8 million in funding to support our growth and innovation. For more details visit: www.iserveu.in

About The Role We are looking for proactive, detail-oriented, and curious individuals passionate about product management and eager to learn. You'll work closely with Product Managers on real-world projects and gain hands-on exposure to product development, research, and operations.

Key Responsibilities

• Assist in creating PRDs, user stories, and acceptance criteria
• Collaborate with cross-functional teams (Design, Engineering, QA) for feature execution
• Conduct market and competitor research
• Help define product metrics and monitor performance
• Support user testing and feedback collection
• Maintain product documentation and dashboards
• Perform research and analysis (R&D) for feature planning

Requirements Required Skills:

• Strong understanding of UPI/payments ecosystem (NPCI guidelines, transaction flows, settlement)
• Product roadmap planning & prioritization
• Stakeholder management (engineering, design, compliance, banking partners)
• Agile/Scrum methodology
• Data analysis skills (SQL, Excel/dashboards) for tracking transaction metrics and product KPIs
• Experience with API-driven/fintech products preferred

Educational Qualifications

• MBA (preferably with specialisation in Product, IT, or Business Analytics)
• B.Tech/B.E. in Computer Science, IT, or related fields
• Freshers or candidates with up to 1 year of experience

Bonus Skills (Good To Have)

• Familiarity with JIRA, Trello, or Notion
• Exposure to Figma, SQL, or data visualisation tools
• Academic projects or certifications in Product Management, Agile, or UX

Who Should Apply

• Candidates with a strong interest in technology, product thinking, and user experience
• Individuals who enjoy problem-solving, conducting research, and working with cross-functional teams
• Those who are detail-oriented, organized, and eager to grow in a dynamic, fast-paced environment