Jr Customer Service Executive - Systems & Service Engineering
Tata Communications · Chennai · onsite · Posted 58d ago
Undisclosed0–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Qualifications
- Bachelor of Engineering in Telecom or other allied subjects
0 to 3 years of Professional/Technical Experience in Telecom with good knowledge in Customer coordination.
Major Responsibilities - Customer coordination.
- Field Engineer Coordination
- Knowledge on FTTX Provision
- Basic Telecom Concepts of FTTX
- Turnaround time of requests within agreed SLA
- Quality of pack completed to meet agreed SLA
- Good writing skills - for documentation, training, processes
- Good understanding of OSP/ISP construction activities
- Communicate with teams for any additional data / clarification required
- Good analytical / problem solving skills
Sourced from naukri
Skills
Customer ServicefttxconstructionSLATelecomService Engineering
About Tata Communications
Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
Employee ratings
4,031 reviews
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Culture
3.8
Career growth
3.0
Work-life
3.9
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