Jr Customer Service Executive - Customer Service Operations
Tata Communications · Ahmedabad · onsite · Posted 58d ago
Undisclosed1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Broad outline of the Role
Minimum Qualifications Experience
Other Knowledge Skills
Key Responsibilities
- Operational role that works under direct supervision, responsible for day-to-day customer service operations
- Monitor the WAN infrastructure and responsible for maximum uptime and availability.
- Co-ordinate with ISP as well customer to troubleshoot and resolve the issue.
Minimum Qualifications Experience
- Graduate with 0-4 years of experience
Other Knowledge Skills
- NIL
- CCNA will be advantage
Key Responsibilities
- Maintain daily activities and routines.
- Ensure SLA are achieved and work proactively to maintain the same.
Sourced from naukri
Skills
Customer ServiceWANISPCustomer SupportResolutionIssue ResolutionProblem SolvingTroubleshootingCCNAleadershipCustomer Service OperationsSwitchingLANComputer NetworksRoutingSLACommunication Skillsoperationssupervision
About Tata Communications
Tata Communications
Telecom
5.9k+
employees
1986
40 years old
Mumbai, Maharashtra
India
About
Tata Communications facilitates digital transformation for enterprises worldwide, enhancing connectivity, cloud solutions, and operational efficiency through advanced services.
Industries
Telecom
Employee ratings
4,031 reviews
3.9/ 5
Culture
3.8
Career growth
3.0
Work-life
3.9
Employees rate it well for
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