join a top bpo - career growth and performances bonuses
********** · Mumbai · onsite · Posted 41d ago
Not disclosed0–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Description
Kickstart your career in the BPO industry! We are looking for enthusiastic freshers to join our dynamic team in India. This is an excellent opportunity for individuals who are eager to learn and grow in a supportive environment.
Responsibilities
- Handle inbound and outbound calls to customers
- Assist customers with inquiries and provide information on products and services
- Resolve customer complaints and issues effectively and efficiently
- Document customer interactions accurately in the system
- Achieve individual and team targets as set by management
- Participate in training programs to enhance skills and knowledge
- Maintain a positive and professional attitude towards customers at all times
Skills and Qualifications
- Excellent communication skills in English and local languages
- Basic computer skills including MS Office and internet browsing
- Ability to work in a fast-paced environment
- Strong problem-solving skills and attention to detail
- Customer-oriented mindset with a passion for helping others
- Ability to work in shifts, including evenings and weekends
- Team player with good interpersonal skills
contact sadika [phone removed]
Sourced from foundit
Skills
Customer ServiceAdaptabilityProblem SolvingTechnical SupportSales TechniquesBasic IT SkillsTeamworkCommunication Skillstime managementData Entry