Job opportunity_List Mining / Lead generation - Process Manager-eClerx

1. Role - Lead generation/ data mining or list mining
2. Designation -Process manager
3. Location -Pune /Mumbai
4. Overall years of experience required -4 plus years
5. Relevant years of experience required- 2.5-3 three years
6. Required notice - Immediate to 30 days
7. Shift timings -regular- 10 to 7

Key Responsibilities

• Lead and manage the List Mining team, ensuring quality deliverables and adherence to SLAs.
• Build targeted prospect and account lists based on campaign requirements, ICPs, and target account strategies.
• Source, enrich, validate, and maintain prospect data using ZoomInfo, LinkedIn Sales Navigator, Salesforce, HubSpot, and other data sources.
• Export accurate contact information, including verified phone numbers, direct dials, and corporate email addresses.
• Validate leads and remove duplicates, competitors, invalid records, and generic email addresses where applicable.
• Support marketing and sales teams with list-building requirements for campaigns, webinars, events, ABM initiatives, and outbound programs.
• Ensure CRM data quality and data governance standards across Salesforce, HubSpot, and integrated platforms.
• Monitor team productivity, workload allocation, delivery timelines, and quality metrics.
• Conduct regular quality audits and implement process improvements to enhance efficiency and accuracy.
• Manage stakeholder communications, project prioritization, and delivery expectations.
• Train, mentor, and develop team members on research methodologies, tools, and best practices.
• Maintain process documentation, SOPs, and operational reporting.
• Identify opportunities for automation, new data sources, and process optimization.

Skills & Qualifications

• Strong experience in B2B research, list building, lead generation, and marketing operations.
• Hands-on expertise with ZoomInfo, LinkedIn Sales Navigator, Salesforce, HubSpot, and Microsoft Excel.
• Strong understanding of Ideal Customer Profiles (ICPs), buyer personas, and lead generation strategies.
• Advanced Excel skills, including data cleansing, vlookup, filtering, and pivot tables.
• Understanding of CRM processes, lead lifecycle management, and marketing operations.
• Strong analytical, problem-solving, and data validation skills.
• Experience managing teams and coordinating cross-functional stakeholders.
• Excellent communication, stakeholder management, and project management skills.
• Knowledge of data governance, compliance, and data quality best practices.