Job Opening For Sr. Server Administrator - Mumbai

Job Description Server & Infrastructure Administrator

Mumbai, Lower Parel

Key Responsibilities

A. Physical Server Administration

• Install, configure, and maintain physical servers across data centers and branch

locations.

• Manage server hardware including CPU, RAM, RAID, disks, NICs, HBA,

firmware and BIOS.

• Monitor server health, hardware alerts, capacity, performance, and availability.

• Coordinate hardware replacement, warranty, AMC, and vendor support.

• Perform server firmware, BIOS, driver, and hardware lifecycle upgrades.

• Maintain server documentation, inventory, configuration records, and asset

information.

• Troubleshoot hardware and operating-system-related issues.

• Ensure appropriate redundancy and high-availability configurations.

B. VMware / Virtualization Administration

• Administer and maintain VMware vSphere / ESXi / vCenter / VMware Cloud

Foundation (VCF) environments.

• Manage virtual machines, clusters, resource pools, templates, snapshots, and

virtual networking.

• Perform VM provisioning, migration, resizing, cloning, and decommissioning.

• Monitor CPU, memory, datastore, network, and VM performance.

• Manage ESXi host lifecycle, upgrades, patches, and firmware compatibility.

• Troubleshoot virtualization and VM performance issues.

• Maintain high availability, resource utilization, and capacity planning.

• Support VMware upgrades and infrastructure lifecycle management.

C. SAN Storage Administration

• Administer enterprise SAN storage infrastructure and associated components.

• Manage LUNs, storage pools, volumes, RAID, host groups, mappings and

capacity.

• Monitor storage capacity, IOPS, latency, throughput, and performance.

• Troubleshoot storage connectivity and performance issues.

• Manage SAN zoning and connectivity in coordination with network teams.

• Perform storage provisioning and reclamation based on business requirements.

• Plan storage capacity and lifecycle upgrades.

• Maintain storage configuration and operational documentation.

D. AWS Cloud Infrastructure

• Administer and support AWS infrastructure across multiple

accounts/environments.

• Manage EC2, EBS, VPC, subnets, security groups, IAM, load balancers and

related AWS services.

• Support AWS infrastructure deployed using AWS Control Tower and multi-

account architecture.

• Manage cloud compute, storage, networking, and availability.

• Monitor AWS resource utilization, health, performance, and cost.

• Implement appropriate security controls and least-privilege access.

• Support EKS and cloud-hosted application infrastructure as required.

• Manage backup and recovery for AWS workloads.

• Support migration of on-premises workloads to AWS.

• Participate in AWS architecture reviews, capacity planning, and optimization.

E. Backup & Disaster Recovery

• Administer Veeam Backup & Replication infrastructure.

• Configure and maintain backup jobs, repositories, retention policies, and backup

schedules.

• Monitor daily backup status and investigate failures.

• Perform file-level, VM-level, and application-level restoration as required.

• Maintain backup infrastructure and repositories.

• Perform regular restore testing and backup verification.

• Participate in DR drills and business continuity exercises.

• Maintain and test RPO/RTO requirements.

• Support replication and cloud-based DR solutions.

• Ensure backup infrastructure follows security and compliance requirements,

including appropriate protection against ransomware.

F. Server Patch Management

• Manage operating-system patching for Windows and Linux servers.

• Plan and execute monthly patching cycles.

• Use enterprise endpoint/server management tools such as ManageEngine

Endpoint Central.

• Perform patch assessment, deployment, validation, and reporting.

• Coordinate patching activities with application and business teams.

• Maintain patch compliance dashboards and reports.

• Handle patch-related incidents and rollback activities.

• Ensure critical and security patches are prioritized based on risk.

G. Vulnerability Management / VAPT Remediation

• Review periodic VAPT, vulnerability assessment, and security scanning

reports.

• Identify vulnerabilities affecting servers, operating systems, applications, and

infrastructure components.

• Coordinate remediation with application, network, security, and infrastructure

teams.

• Perform OS upgrades, configuration changes, security hardening, and patching

required for remediation.

• Track vulnerabilities from identification through closure.

• Validate remediation and provide evidence for closure.

• Maintain vulnerability remediation reports and compliance records.

• Prioritize vulnerabilities based on CVSS, business criticality, exposure, and

regulatory requirements.

• Support internal and external audits related to infrastructure security.

H. PIM / PAM Administration

• Administer and support Privileged Identity Management / Privileged Access

Management (PIM/PAM) solutions.

• Manage privileged accounts, service accounts, administrative accounts, and

privileged credentials.

• Implement least-privilege and role-based access controls.

• Manage privileged access workflows and approvals.

• Configure and monitor privileged sessions.

• Support session recording and audit requirements.

• Perform periodic privileged-account reviews.

• Ensure administrative access is provided through approved PAM mechanisms.

• Support PAM onboarding of servers, applications, databases, network devices,

and cloud environments.

• Assist with PAM audits, access reviews, and compliance requirements.

I. Server Security & Hardening

• Implement server hardening based on organizational security standards and

industry best practices.

• Maintain secure configurations for Windows and Linux servers.

• Manage endpoint/server security agents and security policies.

• Disable unnecessary services, ports, protocols, and accounts.

• Ensure appropriate firewall and access controls are implemented.

• Support security audits and compliance assessments.

• Coordinate with the cybersecurity team for security incidents and remediation.

J. Monitoring & Incident Management

• Monitor infrastructure availability and performance.

• Respond to infrastructure alerts and incidents.

• Troubleshoot server, VM, storage, backup, cloud, and operating system issues.

• Perform root-cause analysis for recurring incidents.

• Participate in major incident resolution and post-incident reviews.

• Maintain incident and problem records in the organization's ITSM platform.

• Develop and maintain operational runbooks and troubleshooting procedures.

K. Capacity & Performance Management

• Monitor infrastructure utilization and trends.

• Perform capacity planning for:

• CPU
• Memory
• Storage
• Network

• Virtual machines
• AWS resources
• Backup infrastructure

• Identify potential capacity bottlenecks before they impact production.

• Recommend infrastructure upgrades and optimization opportunities.

L. Change & Configuration Management

• Follow formal ITIL-based Change Management processes.

• Raise and implement changes through the organization's ITSM platform.

• Participate in CAB activities where required.

• Maintain configuration records and infrastructure documentation.

• Ensure production changes are properly planned, tested, approved,

implemented, and documented.

• Maintain rollback and recovery procedures for infrastructure changes.

3. Compliance & Documentation

• Maintain accurate infrastructure documentation, diagrams, asset inventories, and

configuration records.

• Maintain SOPs, MOPs, and operational runbooks.

• Provide infrastructure evidence for internal, external, regulatory, and security

audits.

• Ensure infrastructure activities comply with organizational policies and applicable

regulatory requirements.

• Maintain records for patching, backups, vulnerability remediation, privileged

access, and DR testing.

• Support implementation of IT controls and audit recommendations.

5. Experience

Experience: 5–8 years in IT Infrastructure / Server Administration.

Candidates should have hands-on experience managing enterprise production

infrastructure with responsibility for server availability, virtualization, storage, backup,

cloud infrastructure, security remediation, and privileged access.

Experience in a regulated financial-services environment will be an advantage.

7. Key Performance Indicators (KPIs)

• Server availability and uptime

• VMware infrastructure availability

• SAN availability and storage performance

• AWS infrastructure availability

• Backup success rate

• Backup restore success rate

• DR drill success rate

• Server patch compliance

• Critical vulnerability remediation within SLA

• VAPT remediation closure rate

• PIM/PAM privileged-account compliance

• Infrastructure incident resolution within SLA

• Change success rate

• Infrastructure capacity utilization

• Audit and compliance findings

• Infrastructure documentation accuracy

If interested, please share your resume at [email removed]