JIRA Administrator
Zensar Technologies · Pune · onsite · Posted 68d ago
₹20.0L - ₹25.0L PA8–10 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Roles and Responsibilities :
- Manage Jira Service Desk (JSM) instances, ensuring seamless integration with other IT systems.
- Develop and maintain automated workflows using REST APIs to streamline ITSM processes.
- Collaborate with cross-functional teams to identify areas for process improvement and implement changes accordingly.
- Provide technical support to end-users on JSM functionality, troubleshooting issues, and resolving tickets.
Job Requirements :
- 8-10 years of experience in IT Services & Consulting industry.
- Strong understanding of Jira Service Desk (JSM) administration and its integrations with other tools.
- Proficiency in developing automation scripts using REST APIs for ITSM processes.
Sourced from naukri
Skills
AutomationitsmJira AdministrationJira Service DeskREST API
About Zensar Technologies
Zensar Technologies
IT Services & Consulting
10.0k+
employees
2001
25 years old
Pune, Maharashtra
India
₹20L – ₹25L PA
This role
About
Zensar is a global organization that conceptualizes, builds, and manages digital products through experience design, data engineering, and advanced analytics for leading companies.
Industries
IT Services & Consulting
Employee ratings
2,994 reviews
3.7/ 5
Culture
3.5
Career growth
3.0
Work-life
3.8
Employees rate it well for
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