Jewellery Sales Executive

Company : Mangatrai Darpan Jewellers

Job Title: Sales Executive

Location : Punjagutta, HYD. - In person

Working days : 6* days/week*

Compensation Range: Attractive package + Performance-Based Incentives

About the Role

We are looking for a well-groomed, polished, and customer-focused Sales Executive to join our jewellery Sales team. The ideal candidate will have proven experience in high-end or luxury jewellery sales, with a passion for delivering exceptional service and building strong customer relationships.

Key Responsibilities

1. Sales Generation

• Assist customers in selecting jewellery that suits their style, preferences, and requirements.
• Promote new arrivals and current collections to meet and exceed individual sales targets.
• Provide expert information on product features, quality, design, and craftsmanship.
• Consistently achieve and surpass monthly sales targets.

2. Customer Relationship Management

• Build and maintain long-term relationships with customers to foster loyalty and repeat business.
• Address inquiries and resolve post-purchase concerns professionally.
• Conduct timely follow-ups to ensure customer satisfaction and engagement.

3. Store Operations

• Ensure the store is well-maintained, clean, and reflects a luxury environment.
• Handle billing and transaction documentation accurately and efficiently.
• Support inventory updates and maintain premium product displays.

4. Product & Market Knowledge

• Stay informed on current jewellery trends, luxury designs, and gemstone details.
• Offer guidance on jewellery care, customization, and repair services.
• Monitor market competitors and share insights for improvement.

5. Promotions & Marketing

• Actively participate in in-store events, promotional campaigns, and Youtube live.
• Share customer feedback and insights to enhance marketing and merchandising strategies.

6. Team Collaboration

• Work closely with store managers and team members to meet overall store targets.
• Share customer preferences and emerging trends to support buying and planning decisions.

Key Skills & Qualifications

• Education: Minimum High School / Diploma
• Experience: 1 - 4 years of experience in luxury jewellery retail sales
• Communication: Strong verbal and interpersonal skills in English and local languages
• Sales: Demonstrated success in achieving sales targets
• Customer Service: Customer-centric with excellent problem-solving abilities
• Product Knowledge: In-depth understanding of jewellery materials, cuts, stones, and craftsmanship
• Presentation: Professionally groomed with a refined and polished appearance

Employee Benefits

• Annual Bonus
• Growth & Development Opportunities
• Supportive and Collaborative Work Environment
• Competitive salary plus sales incentives.
• Staff discounts on purchases.
• Training and career growth opportunities.