{"@context":"https://schema.org","@type":"JobPosting","title":"JAVA Production Support@Infosys","description":"

Educational Requirements Master Of Engineering, MCA, MTech, Bachelor Of Comp. Applications,Bachelor Of Science, Bachelor Of Engineering, Bachelor Of Technology

Responsibilities

Provide L2 production support for enterprise applications in Java
application health, logs, and system performance to ensure uptime and SLA adherence
Troubleshoot and resolve application, batch job, and system-related issues
Perform log analysis, debugging, and root cause analysis for recurring incidents
Support JAVA-based applications/scripts, including debugging and minor enhancements
Monitor and manage batch jobs, scheduling, and job failures (AutoSys/cron or similar)
Coordinate with L1/L3 teams, developers, and infrastructure teams for issue resolution
Handle incidents, service requests, and problem management in line with ITIL processes
Support deployments, releases, and environment validation activities
Maintain documentation, SOPs, and knowledge base articles

Preferred Skills:

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