BENGALURU · FULLTIME
Java Architect
Northern Arc Capital
Bengaluru · onsite · Posted 71d ago
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Section · 01
About this role
Northern Arc Capital (NACL) is looking for an experienced VP / SVP – Consumer Digital Platforms & Experience Engineering to join our Technology team in Bengaluru.
Position Title: VP / SVP – Consumer Digital Platforms & Experience Engineering
Team: Technology
Location: Bengaluru
JOB OBJECTIVE
The VP / SVP – Consumer Digital Platforms & Experience Engineering will lead the strategy, architecture and engineering of Northern Arc's consumer-facing digital platforms. The incumbent will be responsible for building scalable mobile-first technology platforms that deliver intuitive, personalized and engaging customer experiences across digital channels.
The role will drive platform engineering, customer experience architecture, growth technology, personalization capabilities and digital engagement while enabling rapid product innovation and business scalability.
KEY ACCOUNTABILITIES
- Define the technology vision and roadmap for consumer digital platforms and customer experience engineering.
- Lead engineering for mobile applications, web platforms, customer onboarding journeys and digital engagement capabilities.
- Build scalable B2C platforms supporting millions of customer interactions across multiple digital channels.
- Drive platform modernization through cloud-native architecture, APIs, microservices and modern engineering frameworks.
- Establish customer experience architecture supporting personalization, recommendations, customer journeys and engagement.
- Partner with Product, Design, Marketing, Business and Analytics teams to deliver differentiated digital experiences.
- Lead implementation of customer identity, authentication, notifications, campaign platforms and engagement ecosystems.
- Drive engineering excellence across frontend, backend, mobile engineering, platform engineering, DevOps and QA.
- Ensure platform performance, availability, security and operational resilience.
- Build reusable engineering platforms, shared services and developer enablement capabilities.
- Manage technology investments, vendor partnerships and platform governance.
- Foster a culture of innovation, experimentation, customer-centricity and continuous engineering improvement.
QUALIFICATIONS, EXPERIENCE, & COMPETENCIES
- Bachelor's or Master's degree in Engineering or Computer Science. MBA preferred.
- 15+ years of technology leadership experience with significant experience building large-scale consumer digital platforms.
- Proven experience leading mobile-first engineering organizations and customer-facing technology platforms.
- Strong expertise in digital experience platforms, frontend architecture, APIs, cloud platforms and microservices.
- Experience building personalization, customer engagement, growth and digital marketing technology platforms.
- Deep understanding of scalable distributed systems, cloud-native engineering and platform architecture.
- Strong leadership experience managing large engineering teams across multiple functions.
- Excellent stakeholder management, communication and strategic leadership skills.
- Experience driving enterprise digital transformation and customer experience modernization.
- Strong understanding of Agile delivery, DevSecOps, engineering governance and platform reliability.
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Section · 02
Skills
Section · Company
About Northern Arc Capital
Northern Arc Capital
NBFC
1.1k+
employees
2009
17 years old
Chennai, Tamil Nadu
India
About
Every institution has a starting point. For Northern Arc Capital, that journey began in 1989 in Madras (now Chennai) as Highland Leasing & Finance Private Limited.
Over the years, the company underwent a significant transformation. Following its acquisition by IFMR Trust in 2008, it became IFMR Capital Finance Private Limited. In 2018, as part of a strategic rebranding, it was renamed Northern Arc Capital Limited reflecting its evolution into a forward-looking financial services platform.
Northern Arc Capital is a diversified financial services platform dedicated to meeting the credit needs of underserved households and businesses across India. Operating at the intersection of lending, investments, and technology, the company has built a model designed to enable efficient and scalable credit delivery.
This model is anchored in a dual-channel approach:
- Direct-to-Customer (D2C) lending across core sectors such as MSMEs, consumer finance, and rural finance
- Credit Solutions for Originator Partners, including fund management, structured debt placements, intermediate retail lending, and SaaS offerings
Together, these channels enable Northern Arc to address critical credit gaps with a focus on inclusion, scale, and sustainability.
The impact of this approach is reflected in the company’s reach and ecosystem.
Since 2009, Northern Arc has facilitated over INR 2.2 trillion in financing, reaching more than 130 million lives across 28 states, 7 union territories, and 680 districts.
Its wide distribution network includes 360+ branches, 50+ digital and retail lending partners, 350 originator partners, and 1,300+ investors, making Northern Arc one of the most extensive players in India’s retail credit ecosystem.
Over time, the company has strengthened its capital base and investor participation. Alongside other marquee investors, institutions such as IFC have contributed to its growth journey.
FY 2024–25 marked a landmark year in Northern Arc’s journey. The company successfully completed its Initial Public Offering in September 2024, raising INR 777 crore (including INR 500 crore of primary capital). These milestones further strengthen its capital base and position the company for the next phase of growth.
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