HYDERABAD · FULLTIME
ITSM Specialist
Link Talent Management Services
Hyderabad · onsite · Posted 2d ago
Sourced from
₹18.0L - ₹20.0L PA5–9 yrsfulltimeHyderabad
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Section · 01
About this role
Roles and Responsibilities :
- Design, develop, test, deploy, and maintain ITSM solutions using ServiceNow platform.
- Collaborate with stakeholders to gather requirements and implement business rules for IT services management.
- Develop custom scripts and integrations to automate workflows and improve efficiency in the service delivery process.
- Troubleshoot issues related to CMDB, Service Catalog, and other ITSM modules.
Job Requirements :
- 5-9 years of experience in IT Services Management (ITSM) or similar field.
- Strong understanding of Business Rules development for ITSM processes.
- Proficiency in ServiceNow Developer role with expertise in scripting languages such as JavaScript or Python.
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Section · 02
Skills
itsmCMDBService CatalogLand Purchasebusiness rules