ITSM Consultant
Quantanxt Technologies · Bengaluru · onsite · Posted 21d ago
Undisclosed3–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Implement and maintain IT service management processes and procedures.
- Conduct audits and assessments of existing IT services to identify areas for improvement.
- Develop and implement strategies to improve IT service quality and efficiency.
- Collaborate with cross-functional teams to resolve technical issues and enhance system performance.
- Provide training and support to end-users on new systems and processes.
- Monitor and report on key performance indicators (KPIs) to senior management.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
ITIL FrameworkServicenowitsmIncident ManagementITILProblem managementService request managementCMDBservice level managementmajor incident managementChange Managementbmc remedyitomITIL CertifiedITIL Process