ITIL - Quality Professional

Educational Requirements Bachelor of Engineering

Service Line Quality

Responsibilities

• Identifying Opportunities to adopt the best process, practice, and tools in our projects
• Identifying Opportunities to optimize cost and eliminate wastage across projects
• Adopting and implementing the latest developments in Agile Project execution
• Derisk Projects by planning and implementing strategies for noiseless delivery
• Seek and analyze feedback from clients to ensure meeting expectations
• Analyze data for inferences, patters and help derived data-based decisions
• Coaching teams to identify opportunities for improvement by guiding them for data analysis

Technical and Professional Requirements:

• In-depth Knowledge for CMMI, ISO, ITIL and other related standards
• Understanding and exposure to Agile methodology and related ALM tools
• Understanding of Lean concepts
• Understand data analysis, patterns and basic statistical tests and comparisons
• Communicating with stakeholders
• Able to persuade and navigate change with stakeholders.

Preferred Skills:

• Foundational->Quality models/improvement frameworks->CMMi for Development->CMMI Process Area wise process definitions
• Foundational->Quality models/improvement frameworks->ISO 27001
• Foundational->Service Management->Service Design->ITIL