ITAO - Application Owner, Associate

Role Description:

The Application Owner (AO) is accountable for the application management of a single application or a portfolio of applications. The AO ensures that applications are enhanced and maintained in accordance with the Bank's IT security, risk, compliance, application strategy, and service-level requirements, while identifying, managing, and appropriately escalating associated risks and issues.

Your key responsibilities:

• Facilitate Disaster Recovery activities by reviewing DR plans and coordinating the execution of DR exercise for the application.
• Manage internal and external application audits and audit issue remediation activities.
• Manage remediation of gaps in application lifecycle management activities such as account recertification, remediation of application configuration gaps, etc.
• Manage application-related risk and compliance evaluation tasks and resolution of gaps in this area.
• Manage any IT security incidents that may occur in the application.
• Plan and manage application events and database events monitoring using bank-wide standard monitoring tools.
• Manage application capacity forecasting and monitoring.
• Plan and manage application user access-related tasks.
• Infrastructure activities - server procurement, server activation, server decommission.
• Plan for application hardware, software, and license upgrades or migration activities to align to compliant platforms.
• Close coordination and collaboration with internal stakeholders, external stakeholders, and vendors.
• Strong logical aptitude to understand the overall application and root out the gaps where required.
• Good questioning skills to understand the root cause of the request.
• AO should have basic technical capabilities and infrastructure knowledge.
• Networking knowledge will be value added.

Your skills and experience:

• People management.
• Information security controls understanding.
• Governance and compliance experience.
• Audit experience and IAM (Identity and Access Management).
• Excellent communication and influencing skills.
• Open minded.
• Ability to work in fast-paced environment.
• Ability to manage the expectations of stakeholders.
• Vendor management will be value added.
• Passion about sharing knowledge and best practice.
• Ability to work in virtual teams and in matrix organizations.
• Proven project management and people management skills.
• Fluent English (written/verbal).

Education/ Qualifications:

• Any Graduate, Post Graduate from an accredited college or university.
• Software technology tools (OS - UNIX and WINDOWS, Java, .NET, Databases - Oracle, Sybase, SQL, Web concepts) P2 - Basic.
• IT Security, Risk & Compliance P2 - Basic.
• Systems Development Lifecycle P3 - Experienced.
• Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.