IT Technical Support Executive

• Provide technical assistance and support to customers via phone, email, or chat.
• Troubleshoot and resolve technical issues related to hardware, software, and network systems.
• Install, configure, and maintain computer systems, networks, and peripherals.
• Develop and implement procedures for troubleshooting and resolving technical issues.
• Collaborate with internal teams to resolve complex technical issues.
• Document and track customer interactions and issue resolutions.

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