CUTTACK · FULLTIME
IT Technical Support Associate
Aether Innovations
Cuttack · onsite · Posted 6d ago
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Undisclosed0–3 yrsfulltimeCuttack
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Section · 01
About this role
- Provide technical assistance and support to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues in a timely and professional manner.
- Collaborate with internal teams to identify and implement solutions for customer requests and issues.
- Develop and maintain comprehensive knowledge of our products and services.
- Create and maintain technical documentation and knowledge base articles.
- Participate in training and development programs to enhance technical skills and knowledge.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
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Section · 02
Skills
Customer Serviceanalytical thinkingIt Technical SupportTechnical DocumentationticketingHelpdeskTraining And DevelopmentCommunication And Interpersonal Skills