IT Systems Engineer I
IntegriChain · Pune · onsite · Posted 65d ago
Undisclosed3–5 yrsfulltimeSourced from
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About this role
Job Description
The IT Systems Engineer supports the administration, maintenance, monitoring, and performance of the organization s network and infrastructure environment. This role provides first-level engineering support for infrastructure operations while assisting with systems administration, endpoint management, and technical support.
Success in this role is measured primarily by the reliability, security, and performance of the organization s network and infrastructure systems, with end-user support serving as a secondary responsibility.
Success in this role is measured primarily by the reliability, security, and performance of the organization s network and infrastructure systems, with end-user support serving as a secondary responsibility.
Key Responsibilities
Network Engineering Operations
- Monitor, maintain, and troubleshoot LAN, WAN, wireless, internet, and VPN connectivity.
- Assist with the administration and troubleshooting of Azure networking services, including virtual networks, VPN connectivity, network security controls, and hybrid cloud connectivity.
- Support the configuration and administration of switches, routers, firewalls, and wireless infrastructure, such as Cisco Meraki devices.
- Diagnose and resolve network performance, availability, and connectivity issues.
- Assist with network upgrades, infrastructure projects, and hardware refresh initiatives.
- Maintain network documentation, diagrams, configurations, and inventory records.
- Work with vendors and service providers to support network services and resolve technical issues.
Systems Infrastructure Administration
- Support Microsoft 365, Active Directory, Entra ID, Intune, DNS, DHCP, and related enterprise services.
- Assist with server administration, patch management, endpoint management, and system monitoring.
- Support cloud services such as ZScaler, Azure and AWS Infrastructure, backup solutions, and technology deployments.
- Participate in infrastructure improvement projects and technology implementations.
Technical Support
- Provide advanced support for hardware, software, network, and connectivity issues.
- Manage and resolve incidents and service requests through the IT service management platform.
- Provides backup for new user system provisioning process for onboarding in times of increased need and/or while primary responsible party is out.
- Support employee onboarding, offboarding, and endpoint deployment processes.
- Develop technical documentation and knowledge base content.
Security Compliance
- Support the implementation and maintenance of network and infrastructure security controls.
- Assist with vulnerability remediation, access management, and endpoint security initiatives.
- Monitor alerts and help ensure compliance with organizational security standards.
- Participate in security audits, reviews, and remediation efforts.
Qualifications
Education
- Required Bachelor s/Master s degree in Computer Science / Information Technology or related field.
Experience
- 3-5 years of experience supporting network, infrastructure, or enterprise IT environments.
- Expert in troubleshooting network connectivity and infrastructure-related issues.
- Familiarity with administering Zscaler and supporting Cisco Meraki devices.
- Cloud Networking Infrastructure knowledge preferred.
Preferred Certifications
- CompTIA Network+, Cisco CCNA, CompTIA Security+
- Microsoft Azure Fundamentals or Azure Administrator
- Fortinet or equivalent network security certification
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
WANVPNTechnical SupportDNSActive DirectoryDHCPCCNALANNetwork SecurityCisco
About IntegriChain
IntegriChain
IT Services & Consulting
350
employees
2005
21 years old
Philadelphia
US
₹10.9L PA avg
Avg at IntegriChain
About
IntegriChain is the leading provider of revenue optimization technology and insights for the Pharma industry.
Industries
IT Services & Consulting
Employee ratings
10 reviews
4.1/ 5
Culture
4.2
Career growth
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Work-life
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