IT - system admin

Key Responsibilities

• Infrastructure & Server Management: Install, configure, and maintain physical and virtual servers (Windows/Linux/VMware). Oversee system back-ups, data recovery, and hardware upgrades.
• Network & Security Administration: Monitor enterprise networks (LAN/WAN, VPN, Wi-Fi), enforce firewall rules, manage Active Directory/Entra ID, and implement cybersecurity protocols to protect campus data.
• Academic Systems Support: Support integration and operations for core campus tools like Learning Management Systems (Canvas, Moodle), Student Information Systems (SIS), and cloud suites (Microsoft 365, Google Workspace).
• Identity & Access Management: Administer single sign-on (SSO), multi-factor authentication (MFA), and role-based access control for onboarding/offboarding personnel and students.
• Troubleshooting & Technical Support: Serve as Tier 2/3 escalation for campus IT issues. Resolve complex technical incidents across campus departments and computer labs.
• Compliance & Policy: Ensure systems comply with educational and privacy regulations (FERPA, HIPAA, PCI-DSS). Assist with disaster recovery planning and security audits.

Qualifications & Requirements

• Education: Bachelors degree in Computer Science, Information Technology, or a related field (or equivalent practical experience).
• Experience: 35 years of hands-on experience in system administration, ideally within a higher education or enterprise environment.
• Certifications (Preferred): CompTIA Security+, Microsoft Certified: Systems Administrator, VMware VCP, or CCNA.

Technical Skills

• Strong proficiency with Windows Server, Linux (RHEL/Ubuntu), and VMware vSphere.
• Hands-on experience with Active Directory, Group Policy, DNS/DHCP, and PowerShell scripting.
• Familiarity with cloud platforms (AWS, Azure) and network infrastructure (Cisco, Aruba).
• Experience with campus-wide software deployments and endpoint management tools (SCCM, Intune, Jamf).

Soft Skills

• Strong communication skills to interact with technical and non-technical stakeholders across campus.
• Ability to work flexibly during planned maintenance windows or emergency network outages.