IT Support & System Administrator

Role & responsibilities

• Provide technical support for desktops, laptops, printers, scanners, and other IT equipment.
• Install, configure, and maintain Windows operating systems and business applications.
• Manage user accounts, passwords, email accounts, and access permissions.
• Monitor and maintain servers, network devices, and security systems.
• Troubleshoot hardware, software, network, and connectivity issues.
• Perform system backups and recovery procedures.
• Manage antivirus, firewall, and endpoint security solutions.
• Configure and maintain LAN, WAN, Wi-Fi, VPN, and internet connectivity.
• Coordinate with vendors for hardware procurement, AMC, and support services.
• Maintain IT asset inventory and documentation.
• Ensure data security, system availability, and compliance with company policies.

Preferred candidate profile

• Windows Server Administration
• Active Directory & Group Policy
• Microsoft 365 Administration
• Network Administration (TCP/IP, DNS, DHCP)
• Firewall & Security Management
• Backup & Disaster Recovery
• Hardware Troubleshooting
• Remote Support Tools