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IT Support Executive
ANAVRIN ADVISER PRIVATE LIMITED · Ahmedabad · onsite · Posted 21d ago
Not disclosed2–12 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Description
We are seeking a skilled IT Support Executive to join our team in India. The ideal candidate will be responsible for providing technical support and assistance to our internal users, ensuring that all IT-related issues are resolved efficiently and effectively.
Responsibilities
- Provide technical support to end-users for hardware and software issues.
- Diagnose and resolve technical issues related to computer systems, networks, and peripherals.
- Install, configure, and maintain computer systems, printers, and other IT equipment.
- Assist in the setup of new hardware and software for employees.
- Maintain documentation of support requests and resolutions.
- Train users on new software applications and best practices in IT.
- Collaborate with other IT staff to improve systems and processes.
Skills and Qualifications
- Bachelor's degree in Computer Science, Information Technology, or related field.
- 2-12 years of experience in IT support or a related field.
- Strong knowledge of operating systems (Windows, macOS, Linux).
- Proficient in troubleshooting hardware and software issues.
- Familiarity with networking concepts and protocols (TCP/IP, DNS, DHCP).
- Experience with remote desktop applications and help desk software.
- Excellent communication skills and ability to work collaboratively in a team environment.
- Certifications such as CompTIA A+, ITIL, or Microsoft Certified Professional (MCP) are a plus.
Sourced from foundit
Skills
ITIL Frameworkhelpdesk supportActive Directorylinux systemsVirtualization Technologiesticketing systemsHardware DiagnosticsNetwork TroubleshootingWindows AdministrationRemote Support