IT Support Engineer

Who We Are:

Esko is a part of Veralto s Product Quality Innovation companies. Esko is a global provider of integrated software and hardware solutions that accelerate the go-to-market process of packaged goods. Our products empower teams to support and manage the packaging design and print processes for brand owners, retailers, pre-media and trade shops, manufacturers, and converters.

Veralto is a global leader in essential technology solutions with annual revenue of nearly $5 billion and a proven track record of solving some of the most complex challenges we face as a society. Our industry-leading companies and globally recognized brands are building on a long-established legacy of innovation and customer trust to create a safer, cleaner, more vibrant future. Veralto is headquartered in Waltham, Mass. with 13 operating companies and 300+ locations worldwide. Our global team of 16,000 associates is committed to making an enduring positive impact on the world and is united by a powerful purpose: Safeguarding the World s Most Vital Resources .

Imagine a world where everyone has access to clean water, safe food and medicine, and trusted essential goods. That is the tomorrow Veralto (VLTO) is creating today.

Veralto s Product Quality Innovation companies -Esko, Linx, Pantone, Videojet, and X-Rite-help package and protect the world s food, medicine, and essentials, tracing and authenticating billions of goods that travel the global supply chain every day.

Veralto s Water Quality companies -Aquatic Informatics, ChemTreat, Hach, McCrometer, OTT HydroMet, Sea-Bird Scientific, Trojan Technologies and XOS-help manage, treat, purify, and protect the global water supply, from municipal and industrial wastewater treatment facilities to lakes, rivers, watersheds, and oceans.

Job Summary

Work/responsibilities regularly span multiple job families within this job group. Provides technical and professional advice and services in the development and maintenance of corporate information architecture, infrastructures and systems to enable the achievement of strategic business goals and objectives. Individuals draw upon knowledge of the standards regulatory requirements (including ISO, FDA and other governing bodies) and guidelines established by information technology professional associations and societies.

Job Description

The IT Support Engineer is responsible for providing Level 2 support to our associates via Microsoft Teams, phone calls, email and in person interactions. As a helpdesk engineer you will ask appropriate questions and use your knowledge to resolve the associate s ServiceDesk tickets. You will work in the global team to resolve issues as they arise and escalate issues as needed. You will play a crucial role in resolving IT-related issues remotely, ensuring the smooth operation of systems, and delivering exceptional customer service. The ideal candidate will have a strong technical background, excellent communication skills. This role will be located in Bangalore and this role is ON-Site.

The essential requirements of the job include:

About this role:

What We Value

We believe that real breakthroughs come from teams that think big and respect each other s differences - different ideas, different perspectives, and different experiences. We encourage all voices to be heard, both internally as we collaborate and externally as we listen to our customers most pressing needs. And we would love to have you on this journey with us! Apply today.

Our Culture

More important than what we do is how we operate together as a team across our global organization. Each of our businesses has a unique local culture which is inspired by variety of perspectives our diverse team members bring to the table. However, Veralto and all our businesses share the same foundation comprised of our values and passion for continuous improvement through the Veralto Enterprise System that enables our teams to bring our unifying purpose to life around the world.

Our Values

Our offer

Equal Opportunity:

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.