THIRUVANANTHAPURAM · FULLTIME
IT Support Engineer
Kameda Infologics
Thiruvananthapuram · onsite · Posted 37d ago
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Undisclosed2–4 yrsfulltimeThiruvananthapuram
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Section · 01
About this role
IT Support Engineer
Location: Trivandrum (candidates from Trivandrum preferred)
Experience: 2-4 years
Kameda Infologics (KI) is a provider of integrated IT solutions for the healthcare industry. For several decades KI has been in a pursuit of perfection to develop world-class software products specializing in healthcare, with its R&D headquarters in Japan & India with branches in UAE, KSA, USA, Malaysia and UK.
We are looking for a skilled and customer-focused IT Support Engineer to join our IT team. The ideal candidate should have hands-on experience in Windows, Linux, and networking , with strong troubleshooting and problem-solving abilities.
Key Responsibilities
- Provide technical support to employees for hardware, software, operating systems, and network-related issues.
- Install, configure, maintain, and troubleshoot Windows and Linux systems.
- Diagnose and resolve network connectivity, LAN/WAN, TCP/IP, DNS, DHCP, and related issues.
- Monitor and maintain IT infrastructure, systems, and network devices.
- Manage user accounts, system access, permissions, and basic security configurations.
- Perform software installation, updates, patching, and system maintenance.
- Troubleshoot desktop, laptop, printer, peripheral, and other IT-related issues.
- Maintain proper documentation of incidents, troubleshooting activities, and IT assets.
- Coordinate with vendors and internal teams for infrastructure-related issues.
- Ensure timely resolution of support tickets and maintain good service levels.
Required Skills
- 2 4 years of experience in IT Support / Technical Support / System Administration .
- Good hands-on knowledge of Windows and Linux operating systems .
- Strong understanding of networking concepts, including TCP/IP, DNS, DHCP, LAN/WAN, and troubleshooting.
- Experience with hardware and software troubleshooting.
- Good problem-solving and analytical skills.
- Strong communication and interpersonal skills.
- Ability to work independently as well as collaboratively with teams.
Preferred
- Candidates currently based in Trivandrum are preferred.
- Experience in IT infrastructure or system administration will be an added advantage.
- Relevant IT certifications such as CCNA, CompTIA A+, Network+, or Linux certifications are a plus.
What We Offer
- Opportunity to work in a dynamic and collaborative IT environment.
- Exposure to diverse IT infrastructure and technologies.
- Professional growth and learning opportunities
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Section · 02
Skills
WANAgileTechnical SupportDNSDHCPWindowssystem administrationCCNALANLinux
Section · Company
About Kameda Infologics
Kameda Infologics
Financial Services
25
employees
Thiruvananthapuram
India
₹5.7L PA avg
Avg at Kameda Infologics
About
Kameda Infologics specializes in innovative healthcare management software, addressing critical challenges in the healthcare sector.
Industries
Financial Services
Employee ratings
10 reviews
2.7/ 5
Culture
2.0
Career growth
2.0
Work-life
2.2
Employees rate it well for
Job Security31Work-Life Balance28
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