It Support Engineer- Linux

Senior (3+)

Working Days6 Days(All Saturdays Working)

Mandatory Skills: Production Support Scripting with PowerShell Linux Incident Response and Mgmt ITSM

Job Description Position Overview • Technology: IT Operations/Support Engineer • Location: Gift City • Qualification Profile: Bachelors degree in computer science, Information Technology, or in related field. • Experience: 3-4 years of experience in handling financial critical system operation for Exchange, Clearing Corporation or banking industry. Key Responsibilities • Own and execute critical night-shift EOD (End-of-Day) and BOD (Beginning-of-Day) batch processes. • Perform system health checks, database backups, and readiness validations before market open. • Acknowledge, investigate, and resolve production issues via the ITSM ticketing tool. • Manage incidents strictly according to severity levels and business SLA timelines. • Escalate complex software bugs to development teams with detailed log analysis. • Troubleshoot automated batch failures and safely restart processing sequences. • Strong command-line skills for log parsing and process management. • Ability to read, modify, and execute Bash, Shell scripts. • Responsible for deploy release deployment in mock as well as pre prod environment. • Responsible to provide application support and resolve the application issue with testing and developer team. • Preparing hourly basis DC production Checklist and publishing checklist over the email. • Daily scrum call for security open issues with security team to make resolution faster. • Testing Support for development at DR Site and DC Production file generation for EOD Process (As & When Required). • Daily Performing DC-DR syncup for front end and back-end files, Preparing and sharing report. • Dedicated support for In house CMR peck margin and CMR files generation.

Role & responsibilities

Preferred candidate profile