IT Support Engineer I, Ops Tech Solutions Delivery
Amazon · Not specified · onsite · Posted 43d ago
Not disclosed2–4 yrsfulltimeSourced from
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About this role
Description
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
Key job responsibilities
Managing local technical projects.
Maintaining or creating policies, procedures, and processes.
Identifying root-causes of operational issues and process inefficiencies.
Supporting global customers remotely.
Basic Qualifications
Company - ADCI - Haryana
Job ID: A10472531
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle.
About The Role
As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software across sites in a defined geographical area. You are able to determine when it is appropriate to deviate from a standard practice to accomplish the desired result. You can troubleshoot and solve straightforward problems that do not have defined SOPs.
Key job responsibilities
Managing local technical projects.
Maintaining or creating policies, procedures, and processes.
Identifying root-causes of operational issues and process inefficiencies.
Supporting global customers remotely.
Basic Qualifications
- 1+ years of Windows Server technologies: AD, DFS, Print Services, SCCM experience
- 2+ years of troubleshooting in a multi-user high availability environment experience
- 2+ years of PC repair, troubleshooting, deployment and liquidation experience
- 1+ years of IT client, server, and network service delivery experience
- 2+ years of networking (such as DNS, DHCP, SSL, OSI Model, and TCP/IP) experience
- 2+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- 2+ years of supporting and maintaining a corporate network environment experience
- Bachelor's degree
- 2+ years of computer networking experience
- Experience supporting video conference and teleconference equipment
Company - ADCI - Haryana
Job ID: A10472531
Sourced from foundit
Skills
Computer networkingpc repairIT client server and network service deliveryliquidationWindows Server technologiesprint servicesdeploymenttroubleshooting in a multi-user high availability environmentSupporting and maintaining a corporate network environment
About Amazon
Amazon
Internet
120k+
employees
1994
32 years old
Hyderabad / Secunderabad, Telangana
India
About
Amazon is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
Industries
InternetRetailUrban TransportLogisticsEmerging TechnologiesIT Services & Consulting
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