IT Support/ Desktop Support Executive

Join the Legacy of Innovation with FCI-CCM: Backed by a legacy of innovation, FCI has built over six decades of expertise in communications, continuously evolving to meet changing business and technology needs. By combining deep domain knowledge with innovation, FCI has consistently delivered enterprise-grade communication solutions that help organizations adapt to an increasingly digital world. Today, FCI continues that legacy through its flagship platform, VARTA, an Insights-Led Customer Communications Platform that empowers organizations to unify customer intelligence, communication workflows, behavioral signals, and engagement orchestration to deliver intelligent, personalized, and real-time customer experiences.

Broad Function: As a Fresher IT Executive, you will support day-to-day IT operations at the Noida location and help employees use their laptops, desktops, software, printers, and network connections effectively. You will work with the IT team to resolve routine issues and escalate problems that require specialist support. The role includes device setup, IT asset records, user onboarding and offboarding support, ticket tracking, and clear documentation. You will develop practical support skills while following approved procedures, access permissions, and information-security requirements.

Desired Qualifications Experience: Fresher; prior full-time IT support experience is not required. Relevant IT or computer-related education or training is preferred. Specific qualification requirements are to be confirmed.