HYDERABAD · FULLTIME
IT Support Associate II
Amazon
Hyderabad · onsite · Posted 29d ago
Sourced from
Not disclosed1–3 yrsfulltimeHyderabad
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Section · 01
About this role
Description
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.OTS IT provides global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile...
About The Role
Ops Tech IT Support Engineers will be responsible for utilizing their skills to provide assistance to the operations team in resolving technical problems within these sites that cover a multitude of technical disciplines. The IT Support Engineers position is the first level of support for the operations of the Amazon Sites and becomes the voice and face of the IT department to our customers.
Key job responsibilities
Responsibilities Include, But Are Not Limited To
Maintenance of IT equipment throughout the Fullfillment sites.
Troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices.
Manage RMA and repair process for all devices under warranty.
Support the Senior Engineers in daily projects and activities as directed.
We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.
The position will require supporting of multiple buildings around the area and flexible to travel to sites with in the state /region.
Ensure all safety procedures are adhered to while performing work
Basic Qualifications
Company - ASSPL - Telangana
Job ID: A10516723
Operations is at the heart of Amazon's business. We are known for our speed, accuracy, and exceptional service. Our buildings deliver tens of thousands of products to hundreds of countries worldwide, every day. OTS IT provides nonstop global IT support to Amazon Operations as a vital piece to the puzzle. We take ownership for what we do — whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them.OTS IT provides global IT support to Amazon Operations, including Fulfillment, Sortation, Logistics, and Last Mile...
About The Role
Ops Tech IT Support Engineers will be responsible for utilizing their skills to provide assistance to the operations team in resolving technical problems within these sites that cover a multitude of technical disciplines. The IT Support Engineers position is the first level of support for the operations of the Amazon Sites and becomes the voice and face of the IT department to our customers.
Key job responsibilities
Responsibilities Include, But Are Not Limited To
Maintenance of IT equipment throughout the Fullfillment sites.
Troubleshooting of all IT related equipment such as PCs, wireless handheld devices, thin clients, printers and other end user devices.
Manage RMA and repair process for all devices under warranty.
Support the Senior Engineers in daily projects and activities as directed.
We have a 5-day work week but given the 7 days a week operation, the 2 scheduled days off will vary based on shift patterns and business needs.
The position will require supporting of multiple buildings around the area and flexible to travel to sites with in the state /region.
Ensure all safety procedures are adhered to while performing work
Basic Qualifications
- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals
- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service
Company - ASSPL - Telangana
Job ID: A10516723
Sourced from foundit
Section · 02
Skills
amazon web servicesCisco CCNALinux operating systemsLinux RedhatTroubleshooting thin clientsTroubleshooting integrated and interdependent computer systemsMaintaining zebra thermal printersHardware Installation
Section · Company
About Amazon
Amazon
Internet
120k+
employees
1994
32 years old
Hyderabad / Secunderabad, Telangana
India
About
Amazon is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
Industries
InternetRetailUrban TransportLogisticsEmerging TechnologiesIT Services & Consulting
Employee ratings
31,409 reviews
3.9/ 5
Culture
4.0
Career growth
3.2
Work-life
3.8
Employees rate it well for
Work Culture3746Salary2936Work Life Balance2821Senior Management1830Career Growth1598
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