IT Support and Admin

IT Support

• Provide basic technical support to employees for computers, laptops, printers, and other IT equipment.
• Install and configure computers, software, printers, and other peripherals.
• Troubleshoot basic hardware, software, network, and connectivity issues.
• Create and maintain employee IT asset records.
• Support employee onboarding and exit activities, including system and equipment allocation/collection.
• Coordinate with external IT vendors for repairs, maintenance, and technical issues.
• Ensure regular backup and basic IT security practices are followed.
• Maintain records of IT issues, repairs, and equipment.

Administration

• Assist with day-to-day office administration and facility-related activities.
• Coordinate with housekeeping, maintenance, security, internet, and other service providers.
• Monitor office supplies, stationery, and basic IT consumables.
• Maintain records of vendors, AMC, service agreements, and office assets.
• Support office seating, employee requirements, and general facility arrangements.
• Assist in organizing meetings, office events, and other administrative activities.
• Handle other routine administrative tasks assigned by management.

Requirements

• Any degree or diploma in IT, Computer Science, Administration, or a related field.
• 3 years of experience in IT support and/or office administration.
• Basic knowledge of Windows, MS Office, hardware, printers, and networking.
• Good troubleshooting and problem-solving skills.
• Good communication and coordination skills.
• Ability to work independently and respond to employee support requirements.
• Basic knowledge of IT asset management and information security would be an advantage.