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    Job · 21453330

    HYDERABAD · FULLTIME

    IT Support Analyst

    Vigility Technologies

    Vigility Technologies

    Hyderabad · onsite · Posted 2d ago

    Sourced fromNaukri
    Undisclosed3–6 yrsfulltimeHyderabad

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    Section · 01

    About this role

    Department: IT Support
    Experience: 3-6 years
    Required Skills:
    • Proven work experience in the Help Desk, executing a variety of requests
    • Hands on experience with help desk and remote desktop software
    • Solid technical background, including network and firewall experience and laptop setup, Troubleshoot, deployment and disposal
    • Work to enhance the process of laptop deployment and control
    • Ability to communicate/resolve issues to a non-technical audience
    • Experience in office365/o365 admin, Exchange experience will be added advantage
    • Use department ticketing system to manage issues, document steps taken, and notify user when the issue is resolved.
    • Proven project management/leadership experience and the ability to execute against a plan a plus and who can continually drive process efficiencies
    • Customer-service oriented with a problem-solving attitude
    • Strong written and verbal communications skills
    • Team management skills
    • BSc degree in Computer Science, Information Technology or relevant field


    Disclaimer: This job posting and Location has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

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    Section · 02

    Skills

    O365 AdminO365remote desktopteam managementdeploymentTicketing SystemProject ManagementFirewallticketingInformation TechnologyHelpdeskIT Support

    Section · Company

    About Vigility Technologies

    Vigility Technologies

    Vigility Technologies

    ₹9.1L PA avg

    Avg at Vigility Technologies

    About

    Vigilant is the Preferred & Trusted Oracle & Microsoft Technology Partner in North America, delivering comprehensive solutions across application, automation, infrastructure, data & analytics, security & networking, and application modernizations. Founded in 1999, Vigilant is a global company with deep experience in both traditional and disruptive technologies. We are headquartered in Troy, Michigan, and have offices in Toronto, Canada, and Hyderabad, India. As a trusted Oracle Platinum Partner, our team supports virtually all Oracle products and modules. Vigilant also partners with Microsoft, Amazon Web Services and Blue Prism on business applications, cloud services, analytics, robotic process automation and artificial intelligence technologies. Our team is also highly skilled at developing custom solutions for unique challenges. Whats more, our significant staffing practice provides the worlds largest companies with talented IT professionals. ( Website : https://vigilant-inc.com/ )

    Employee ratings

    3 reviews

    3.4/ 5

    Culture

    3.7

    Career growth

    3.7

    Work-life

    3.3

    Employees rate it well for

    Compensation & Benefits34Overall Company34

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