IT Support Analyst
Huron · Bengaluru · onsite · Posted 40d ago
Undisclosed2–5 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Huron is redefining what a global consulting organization can be. Advancing new ideas every day to build even stronger clients, individuals and communities. We re helping our clients find new ways to drive growth, enhance business performance and sustain leadership in the markets they serve. And, we re developing strategies and implementing solutions that enable the transformative change they need to own their future.
As a member of the Huron corporate team, you ll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron s collective strategies and enable real transformation to produce sustainable business results.
Join our team and create your future.
As a member of the Huron corporate team, you ll help to evolve our business model to stay ahead of market forces, industry trends and client needs. Our accounting, finance, human resources, IT, legal, marketing and facilities management professionals work collaboratively to support Huron s collective strategies and enable real transformation to produce sustainable business results.
Join our team and create your future.
Adhere to defined policies and operating procedures. Broad technical skillset is required. Required updating the internal IT ticketing system to record all customer interactions, technical steps taken, comments and resolutions.
Capable of multitasking effectively, managing multiple priorities and occasionally functioning independently with little supervision
Develop and manage effective professional working relationships with user community, co-workers and interdepartmental colleagues.
Requirements:
- Strong academic performance in your degree of choice, preferably with an emphasis in Information Systems or an associate s degree.
- Proficiency in Microsoft Excel, Office products, and Office 365 administration, with relevant Microsoft IT certifications preferred.
- Exceptional troubleshooting and problem-solving skills with attention to detail, and the ability to adapt to shifting priorities and act independently.
- Strong customer service work ethic with excellent communication skills and the ability to remotely resolve technical issues across time zones.
- Clear understanding of elevated permissions, registry changes, and Active Directory systems.
- Willingness to work 100% from the office, with flexibility to cover night or weekend shifts as needed.
- Interest in applying technology systems to business processes and thriving in a team-oriented environment.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Customer ServiceTechnical SupportActive Directorycontact centerhuman resourcesFacilities Managementoffice 365It CertificationsCommunication SkillsticketingAdministrationLegalAccountingfinancemarketingIT Support
About Huron
Huron
Management Consulting
2.6k+
employees
2002
24 years old
Chicago, Illinois
US
About
Huron offers professional services to enhance organizational strategies, optimize operations, and drive digital transformation in various industries.
Industries
Management ConsultingConsulting
Employee ratings
389 reviews
3.6/ 5
Culture
3.6
Career growth
3.1
Work-life
3.6
Employees rate it well for
Work Life Balance51Work Culture48Senior Management34Learning20Work Environment15
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