IT Supervisor

Role: IT Supervisor

Job Location: PAN India

Job Overview:

The IT Supervisor will be responsible for managing and resolving hardware, network and IT asset-related issues, ensuring smooth day-to-day IT operations across assigned centers and locations.

Job Responsibilities:
- Manage and troubleshoot hardware, network and IT asset-related issues across centers.
- Provide technical support for desktops, laptops, printers, servers, CCTV, UPS and other IT equipment.
- Monitor and maintain network connectivity, LAN/WAN, switches, routers and related infrastructure.
- Conduct periodic IT audits and ensure proper maintenance of IT assets.
- Provide remote and on-site technical support to centers and external venues.
- Coordinate with vendors for repair, replacement and resolution of technical issues.
- Maintain IT asset records, service history and documentation.
- Ensure timely escalation and resolution of critical hardware/network issues.
- Support IT setup and infrastructure requirements for examinations and new centers.
- Travel to other locations/states as required for IT support.

Eligibility Criteria:
- Must be a Tech Graduate (B.E./B.Tech/BCA/MCA or equivalent).
- Good communication and coordination skills.
- Strong knowledge of hardware, networking and IT infrastructure.
- Willingness to travel as per business requirements.