IT Service Manager
Innocode Ventures · Mumbai · onsite · Posted 29d ago
Undisclosed1–2 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Summary
Responsibilities
Requirements
Skills
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Manage IT service delivery, SLAs, and continuous improvement for support teams.
Responsibilities
- Own key deliverables for the support team in Mumbai.
- Collaborate with cross-functional stakeholders to ship high-quality outcomes.
- Contribute to process improvements, documentation, and team best practices.
- Support hiring, mentoring, or customer-facing activities as needed for the role.
Requirements
- Experience with IT service management practices
- Understanding of SLAs, incidents, and change processes
- Strong people and process leadership skills
Skills
- ITSM
- SLAs
- Incident Management
- Process
- Leadership
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
itsmIncident Managementit service managementIT Service Delivery