IT Service Desk Executives Service Now, Ticketing Tool Pune 1.5+ Yrs
White Horse Manpower · Pune · onsite · Posted 33d ago
₹2.2L - ₹3.0L PA1–6 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Provide L1 Application Support to users resolve basic application-related issues
Hands-on knowledge of ServiceNow other ticketing tools
Log, categorize, prioritize, update close support tickets withindefined SLAs
Monitor and manage incidents, service
Excellent communication and customer service skills.
Candidates with voice support
Hands-on knowledge of ServiceNow other ticketing tools
Log, categorize, prioritize, update close support tickets withindefined SLAs
Monitor and manage incidents, service
Required Candidate profile
Troubleshoot basic application and access-related issues and escalate complex problems to the appropriate teams.Excellent communication and customer service skills.
Candidates with voice support
Perks and benefits
Plus incentives and BonusesSourced from naukri
Skills
L1 Application SupportServicenowService Desk ExecutiveService Now TicketingTicket ManagementService Desk AnalystTicketing ToolService Desk
About White Horse Manpower
White Horse Manpower
25
employees
2007
19 years old
Bangalore / Bengaluru, Karnataka
India
₹3.1L PA avg
Avg at White Horse Manpower
₹2.3L – ₹3L PA
This role
About
Recruitment and staffing company for IT and no IT
Industries
ConsultingHuman ResourcesOutsourcingRecruitingStaffing Agency
Employee ratings
10 reviews
4.1/ 5
Culture
4.1
Career growth
4.0
Work-life
3.9
Employees rate it well for
Company Culture42Job Security42
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