GURUGRAM · FULLTIME
It Service Coordinator
GXC Corp India
Gurugram · onsite · Posted 5d ago
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₹1.8L - ₹2.4L PA1–3 yrsfulltimeGurugram
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Section · 01
About this role
Responsibilities:
- Manage incident lifecycle from report to resolution
- Collaborate with IT teams on root cause analysis & prevention strategies
- Ensure timely communication with customers & stakeholders
- Field engineers allignment
- E-mail comunication
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Section · 02
Skills
Help Desk OperationsHelpdesk ManagementIncident ManagementService Desk ManagementHindiEnglishTechnical HelpdeskIT HelpdeskService Desk