IT Security Engineer

About MoEngage:

MoEngage is an insights-led customer engagement platform trusted by 1,350+ global consumerbrands, including McAfee, Flipkart, Domino's, Nestle, Deutsche Telekom, and OYO. MoEngagecombines data from multiple sources to help brands gain a 360-degree view of their customers.MoEngage Analytics arms marketers and product owners with insights into customer behavior.Brands can leverage MoEngage Personalize to orchestrate journeys and build 1:1 conversationsacross the website, mobile, email, social, and messaging channels. MoEngage Inform, thetransactional messaging infrastructure, helps unify promotional and transactional communication toa single platform for better insights and lower costs. MoEngage's AI Suite helps marketers developwinning copies and creatives, optimize campaigns and channels that boost engagement, and helpwith faster execution.For over a decade, consumer brands in 60+ countries have been using MoEngage to power digitalexperiences for over a billion monthly customers. With offices in 15 countries, MoEngage is backedby Goldman Sachs Asset Management, B Capital, Steadview Capital, Multiples Private Equity, EightRoads, F-Prime Capital, Matrix Partners, Ventureast, and Helion Ventures.MoEngage was named a Contender in The Forrester WaveTM: Real-Time Interaction Management,Q1 2024 report, and Strong Performer in The Forrester WaveTM 2023 report. MoEngage was alsofeatured as a Leader in the IDC MarketScape: Worldwide Omni-Channel Marketing Platforms forB2C Enterprises 2023.

About the role:

Key Responsibilities:

• Identity & Access Management (IAM):

• Serve as the Subject Matter Expert (SME) for Okta, overseeing administration, design, maintenance, and policy configuration across the enterprise.

• Manage Okta end-to-end, including IAM, SSO, MFA, application onboarding/integration, and lifecycle management (provisioning, deprovisioning, role-based access control, and Joiner-Mover-Leaver processes).

• Lead technical application integrations using SAML, OIDC, OAuth, and SCIM protocols.

• Stay current with new Okta features and proactively recommend adoption where relevant.

• Network & Cloud Security (Zero Trust / SASE):

• Serve as the hands-on engineering lead for core Zscaler cloud capabilities, including ZIA, ZPA, Zscaler Client Connector, App Connectors, Private Service Edges, Workload Communications, Microsegmentation, Zscaler AI Firewall, and AI Guard.

• Establish security architecture principles aligned with Zero Trust frameworks to reduce public IP exposure.

• Data Loss Prevention & Operational Security:

• Enhance DLP capabilities across endpoints, web traffic, and email streams.

• Lead troubleshooting of networking, routing, DNS, TLS, authentication, and connectivity challenges.

• Resolve routine and complex technical issues independently, coordinating with cross-functional teams to drive resolution.

• Independently manage endpoint security and compliance activities across macOS and Windows environments, including security baselines, operating system hardening

Requirements:

• Experience: Proven hands-on experience in enterprise IT, endpoint operations, IAM, security operations, or systems administration within high-growth or regulated environments.

• IAM & Federation Protocols: Deep experience with Okta administration and identity protocols/standards (SAML, OIDC, OAuth/OAuth2, SCIM, Kerberos, WS-Federation, and LDAP).

• Security & Network Architecture: Solid understanding of infrastructure security concepts: layered network security, DMZs, IPS/IDS, VPNs, DLP, PAM, and Cisco Meraki network environments.

• Endpoint & Threat Defense: Hands-on experience with macOS and Windows hardening, EDR/AV solutions, and endpoint management tools.

• Troubleshooting & Technical Depth: Excellent analytical, problem-solving, and root-cause analysis skills across networking, authentication, and OS platforms.

• Collaboration & Scripting: Experience with or comfort configuring automation and agent-based tools. And strong communication skills with the ability to explain security decisions to both technical engineers and business stakeholders.

Preferred skills:

• Experience securing AI, GenAI, and cloud-native workloads using Zscaler AI Firewall and AI Guard.

• Relevant certifications: Okta Certified Professional/Administrator, Zscaler Certified Cloud Professional/Specialist, CompTIA Security+, CEH, or equivalent.

• Strong technical foundation in SASE, SSE, and Zero Trust architectures.

• Knowledge of SaaS operational security practices, including secret rotation, least-privilege access, and customer data handling policies.

At MoEngage, we respect and value differences. We believe that when people from diversebackgrounds and perspectives collaborate, we create the most value - for our clients, ouremployees, and society. We embrace diversity and uphold a strong set of values. We are committedto inclusivity and take pride in providing equal opportunities for success and growth.Employment at MoEngage is based solely on professional competence, skills, and experience. Westand firmly against all forms of discrimination and support equal rights and opportunities regardlessof gender, ethnicity, abilities, age, identity, orientation or expression, marital status (including
pregnancy), religion and beliefs, or any other status protected by law.It is our policy to comply with all applicable national, state, and local laws related to
non-discrimination and equal opportunity. MoEngage is truly a place where everyone can bring theirpassions, authentic selves, and talents to work, collaborating to drive progress and solve meaningfulchallenges.

Why Join Us!
At MoEngage, we are passionate about our team and technology - see below to know more about us.

We handle more than a billion messages every day. Rest assured, you will be surrounded by really
smart and passionate people as we scale much more to build a world-class technology team