IT Quality Assurance Analyst

Working Days: Mon-Fri; Working Hours: 17:30 - 02:30 IST

We are looking for an experienced general QA Analyst (5+ years) to join our team and play a key role in ensuring the quality and uptime/availability of our enterprise ecosystem, which includes Microsoft Dynamics 365 ERP (Sales/CRM, Project Operations, Financial Back-office Operations), as well as other platform solutions such as ServiceNow, CPQ SaaS, Subscription Billing, and multiple other Integrated Software Vendors (ISV s). This position involves creating and maintaining comprehensive QA documentation, including test plans, test cases, results, and reports, as well as supporting other QA analysts across different projects when needed. The focus will be on testing new and existing software, verifying updates, as well as both maintaining existing and developing new test cases. We are looking for a detail-oriented, proactive QA professional who thrives in teamwork, is passionate about quality, and is focused on delivering reliable, well-tested software solutions.

This position does not have any direct reports

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The work environment is generally moderate in noise (inter-office conversations and computers/printers).

The physical demands of this position are those that are necessary to meet the responsibilities and essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. This position regularly requires employees to sit, walk, and stand; talk or hear, both in person and by telephone; use hands repetitively to finger, handle, feel or operate standard office equipment.