IT Quality Analyst

The IT Quality Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities: Ability to identify the scope and E2E testing scope. Ability to write TCs, test execution, follow JIRA lifecycle and automate the test scenarios. Maintenance of Automation framework and repository. Collaborate with Development, testing team and Support teams to clarify specs, raise issues/concerns and identify risks throughout the software development life cycle.  Create reports (daily status reports and weekly reports) showing testing progress and blockers. Understand and analyze Business, Functional, Technical and UI (User Interface) requirements of the project/release. Responsible for overall adherence to QA automation and Testing Protocol and processes. Investigate production issues by recreating in test environments, working with development for resolution and coordinating with Support for release. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications: Must have 7 to 10 years of experience in QA role. 2-5 years Quality Assurance (QA) experience in the Financial Service industry preferred. Exp in Automation tool like Cucumber, Selenium, Postman, RestAssured, Cypress, etc. Experience in BDD/TDD framework development. Exposure to core java coding. Exposure to Jenkins setup, DevOps activities Ability to think out-of-the box to provide smart solutions Good to have exposure to non-functional testing – Recovery, SQL, JIRA, Python etc. Understanding of QA within the Software Development Lifecycle (SDLC) and QA methodologies Understanding of Quality Processes Demonstrated logical analysis skills, attention to detail and problem-solving Proven ability to work to deadlines. Consistently demonstrates clear and concise written and verbal communication skills

Education: Bachelor’s/University degree or equivalent.

Job Family Group: Technology

Job Family: Technology Quality

Time Type: Full time

Most Relevant Skills Please see the requirements listed above.

Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.

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