IT Project Manager - Cargowise (Implementation)

Key Responsibilities:

Own end-to-end delivery of assigned CargoWise releases, defining scope, deliverables, acceptance criteria and responsibilities with business and IT stakeholders.

Create and maintain an integrated project plan covering requirements, design, configuration, integrations, data migration, testing, validation, training, cutover and hypercare. Track dependencies, critical-path activities and regional release commitments.

Manage approved budgets, actual spend, forecasts and remaining funding. Review vendor estimates, timesheets and invoices against agreed scope and delivered work; assess the financial impact of proposed changes.

Coordinate internal resources, implementation partners and third-party integrators. Track vendor milestones, resolve resource constraints and escalate delivery or performance gaps.

Coordinate requirements and design reviews with business owners and technical leads, securing approvals and traceability before build and testing proceed.

Manage CargoWise integration delivery with CT Global and other approved systems. Track interface specifications, data mappings, transaction flows, error handling, and resolution of integration defects.

Coordinate data migration and reconciliation, including master and transactional data and exchange-rate processing checks where included in release scope. Confirm business ownership and acceptance of migrated data.

Plan and coordinate integration testing, regression testing and User Acceptance Testing (UAT). Ensure test owners, environments, entry and exit criteria, defect priorities, and business sign-off are agreed.

Coordinate risk-based Computer System Validation (CSV), including IQ/OQ/PQ where applicable, with Quality and validation specialists. Track validation evidence, deviations, and approvals required for release.

Maintain risks, assumptions, issues, and dependencies (RAID), decision logs, and change requests. Assess impacts on scope, cost, timelines and compliance, and obtain approvals before changing baselines.

Run project governance and provide clear status reports to the Advisory Board, steering stakeholders, and Change Advisory Board (CAB), as applicable. Present delivery risks, financial variances, and decisions required.

Drive security assessments, production change approvals and go-live readiness reviews. Manage cutover and rollback planning, deployment coordination, hypercare and transition to operational support.

Coordinate training, stakeholder communications and adoption activities with business owners. Track agreed benefits after implementation and close the project with accepted deliverables and lessons learned.

Ensure the following project deliverables are maintained and approved by the accountable owners:

Project scope, integrated delivery plan, resource plan and budget baseline.

Approved requirements, design documents, interface specifications and data mappings.

Testing and validation plans, evidence, defect records and acceptance sign-offs.

RAID and change registers, financial forecasts and governance reports.

Cutover and rollback plans, training materials and operational readiness approvals.

Hypercare closure, support handover and benefits tracking.

CargoWise and Implementation Competencies:

Delivery lifecycle: Ability to manage enterprise application implementations and phased releases across multiple regions, teams and vendors.

Logistics processes: Working understanding of shipment workflows, freight operations, operational milestones and financial transactions relevant to the implementation scope.

Integration management: Ability to coordinate interface delivery and data mapping with technical teams, and manage dependencies, transaction failures and reconciliation issues.

Data and financial controls: Ability to coordinate migration acceptance and checks for exchange rates, transaction accuracy and data consistency across connected systems.

Regulated delivery: Understanding of GxP delivery, risk-based validation, controlled changes and documented approvals where applicable to the system and release.

Business readiness: Experience managing UAT acceptance, training, cutover, rollback readiness, and transition to production support.

Mandatory Qualifications:

Bachelor s degree in Information Technology, Engineering, or a related discipline.

10+ years of relevant project management experience delivering enterprise IT or software implementations, including large global rollouts and phased releases.

Demonstrated ownership of project plans, delivery milestones, budgets, forecasts, resource coordination, and vendor performance.

Experience managing complex system integrations, data migration, testing, UAT, cutover and hypercare.

Experience delivering projects with GxP or computerized-system validation requirements and coordinating Quality or CSV approvals.

Practical experience with PMO governance, risk and issue management, change control and senior stakeholder reporting.

Strong communication, negotiation and analytical skills, with the ability to drive decisions and resolve delivery constraints across global teams.

Preferred CargoWise Experience:

Experience managing CargoWise implementations, integrations, upgrades or regional rollouts.

Experience delivering logistics, freight management or supply-chain applications in pharmaceutical or life-sciences environments.

Exposure to CargoWise integration with CT Global or comparable enterprise logistics systems.

PMP or PRINCE2 certification.

Tools, Processes and Collaboration:

Experience using project scheduling and portfolio tools, such as Microsoft Project and Planview, or equivalent tools for baselines, milestones, resources and reporting.

Ability to use approved workflow tools for requirements, defects, and change requests, such as Jira and ServiceNow, or equivalent platforms.

Ability to work effectively with business process owners, Logistics, Operations, Finance, IT, Integration, Security, Quality, CSV teams, and external implementation partners across time zones.