IT Product Owner, Manager - Order Management

Our solutions are a key part of most industries - electronics, medical research, renewable energy, food production, infrastructure and many more. Working with us means working with the latest technologies and groundbreaking, sustainable innovations.

Join us on our journey for a better tomorrow. The IT Product Owner, Manager - Order Management is responsible for defining and managing the Order Management IS Product vision, strategy, and end-to-end delivery across the full Product lifecycle in partnership with the relevant Business stakeholders, with guidance and support from the Product Manager. They are focussed on maximising Business value by building useful and robust customer/Business-facing solutions and services. They lead the Product team to fulfil Business needs by delivering new Product increments.

Main Responsibilities Specialises in the Order Managmenet Product area and dispenses the following duties with guidance and support of the Product Manager:

• Partners with key Business stakeholders to shape high-level Business requirements and define valuable Product strategies that are aligned with wider Business goals and priorities, in collaboration with the Product Manager.
• Manages the Product team to deliver the Product roadmap, delivering valuable, robust, and secure technology solutions for the Business.
• Acts as key interlock to the Business, partnering with key Business stakeholders to translate their needs into high-level Product requirements (e.g., Epics, Features). Priorities and manages the Product backlog.
• Responsible for security, compliance, and risk management for their respective Product.
• Accountable for overall Product performance (e.g., delivery velocity, escalated issued resolution, Product roadmap realisation).
• Acts as an escalation point for the Product teams and Business in relation to Product performance.
• Works with the Product Manager and Portfolio function to align Product capacity with relevant Portfolio items.
• Supports Solution Architects in shaping cross-Product solutions, ensuring inter-Product dependencies to deliver larger, integrated solutions are properly accounted for within their respective Product.
• Develops a continuous improvement culture within the Product team, encouraging the team to make meaningful improvements to overall Product performance.
• Advise Business and IS stakeholders on the latest technology developments to inform potential functional opportunities.

Skills / Knowledge / Experience

• Comprehensive experience managing IT delivery from requirements elicitation to code deployment, demonstrated by c.3 years relevant industry experience.
• Proven track record in defining and executing valuable Product strategies, realising tangible benefits for the Business.
• Expertise in relevant functional domains (Order Management, O2C) and their associated application stack (SAP SD, Esker).
• Evidenced ability to develop and maintain relationships with senior Business stakeholders (VP-1, VP-2), translating their high-level requirements into workable solutions.
• Strong ability to convey complex technology ideas to non-conversant audiences.
• Strong analytical and problem-solving skills for developing Product use cases and determining their associated value.
• Strong communication skills and ability to influence stakeholders, aligning on competing priorities and guiding Business teams on the feasibility of requests vs. technology constraints.
• Good understanding of Product performance measures and metrics, with evidenced ability to improve overall Product performance (e.g., defect rate, downtime, team productivity, KPI uplift, ROI, impact on P&L).
• Knowledgeable in the practical application of Agile methodologies and frameworks (e.g., Scrum), with demonstrable experience of upskilling teams in Agile.

In Return, We Offer

• We support your growth within the role, department, and across the company through internal opportunities.
• We offer a hybrid working model, allowing you to combine remote work with the opportunity to connect with your team in modern, welcoming office spaces.
• We encourage continuous learning with access to online platforms (e.g., LinkedIn Learning), language courses, soft skills training, and various wellbeing initiatives, including workshops and webinars.
• Join a diverse and inclusive work environment where your ideas are valued and your contributions make a difference.

Diverse by nature and inclusive by choice Bright ideas come from all of us. The more unique perspectives we embrace, the more innovative we are. Together we build a culture where difference is valued and we share a deep sense of purpose and belonging.