IT Operations Manager

Job Title : IT Operations Manager

Experience :7 - 10 years

Notice period : Immediate joiner

Location : Bangalore

Shift Time : 24/7

Role Summary:

We are seeking a seasoned technology leader to own and run enterprise IT for CirrusLabs globally. This high-impact leadership role involves managing and executing an approved multi-year IT strategy, built on a tower-based operating model. You will oversee global network modernization, AI-driven IT automation, FinOps maturity, and continuous compliance.

Tech Stack:

• Microsoft 365 ecosystem (Exchange, Teams, SharePoint, Intune, Purview, Defender)
• Microsoft Entra ID / IAM
• Azure and AWS
• Cloud-managed networking (Meraki, Aruba, Fortinet)
• SASE/ZTNA (Zscaler, Cloudflare, Netskope)

Key Responsibilities:

• Own and execute the IT strategy, budget, and P&L.
• Manage IT as a product with published SLAs and measurable outcomes.
• Lead enterprise IT infrastructure and operations for a multi-country organization.
• Run or establish a SOC with 24x7 monitoring and incident response.
• Lead successful audit cycles and ensure compliance.
• Drive vendor consolidation and commercial negotiation.

Required Skills:

• Proven leadership in enterprise IT infrastructure and operations.
• Expertise in Microsoft 365 and cloud operations across Azure and AWS.
• Experience with SOC, SIEM/SOAR, and security operations.
• Strong executive communication and strategy presentation skills.

Preferred Qualifications:

• Experience with AI/GenAI in IT operations.
• Relevant certifications (ITIL 4, CISSP/CISM, Microsoft Expert-level, AWS Solutions Architect, etc.).
• Experience in M&A IT due diligence and post-merger integration.