It Operations Engineer

Job Description IT Operations engineer
Group Company: Visteon
Designation: Sr Analyst I IT Operations
Office Location: Chennai - Perungalathur
Position description: Join Visteon's IT Operations team as a Senior Analyst, where you will play a pivotal role in managing and optimizing the IT infrastructure that supports our automotive technology solutions. This position demands a seasoned professional with deep expertise in IT operations, capable of ensuring system reliability, performance, and security in a fast-paced, innovation-driven environment. You will collaborate cross-functionally to implement best practices, troubleshoot complex issues, and drive continuous improvement initiatives that align with Visteon's commitment to excellence in automotive electronics and software development.
Primary Responsibilities:

• Monitor and manage the performance, availability, and security of IT infrastructure including servers, networks, and cloud services to support automotive product development and business operations.
• Lead incident response and root cause analysis for critical IT issues, ensuring timely resolution and minimizing impact on business continuity.
• Develop and maintain operational documentation, including runbooks, standard operating procedures, and configuration management records.
• Collaborate with cross-functional teams including software development, cybersecurity, and quality assurance to implement IT solutions that meet automotive industry standards and compliance requirements.
• Drive automation initiatives to streamline IT operations processes, improve efficiency, and reduce manual intervention.
• Conduct capacity planning and performance tuning to support scalable and resilient IT environments aligned with Visteon's growth objectives.
• Manage vendor relationships and coordinate with third-party service providers to ensure service level agreements are met and technology upgrades are effectively implemented.
• Participate in IT governance and risk management activities, ensuring adherence to corporate policies and regulatory requirements specific to the automotive sector.
• Provide mentorship and technical guidance to junior analysts and IT operations staff, fostering a culture of continuous learning and operational excellence.

Skills:

• IT Infrastructure Management
• Incident Management and Root Cause Analysis
• Network and Server Administration
• Cloud Platforms (AWS, Azure, or Google Cloud)
• Automation Tools (Ansible, Puppet, or Chef)
• Capacity Planning and Performance Tuning
• ITIL Framework
• Disaster Recovery Planning
• Vendor Management
• Cybersecurity Fundamentals
• Scripting Languages (Python, PowerShell)
• Monitoring Tools (Nagios, Splunk, or SolarWinds)

Reporting Team

• Reporting Designation: IT Manager - Chennai
• Reporting Department: IT Operations

Educational qualifications preferred

• Bachelors degree in Computer Science, Information Technology, or a related field; advanced certifications such as ITIL, PMP, or relevant cloud certifications are highly desirable.
• Minimum of 5 years of experience in IT operations within the automotive or manufacturing industry, demonstrating progressive responsibility and technical expertise.

Required Certification/s:
• Microsoft Certified Solutions Expert (MCSE) - Desirable.
• Cisco Certified Network Associate (CCNA) - Desirable.

Key Behaviors:
• Ability to work independently and as part of a team.
• Strong customer service orientation.
• Attention to detail and accuracy.