IT Operations Associate II
Conduent · Bengaluru · onsite · Posted 41d ago
Undisclosed1–4 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Track Description - Performs tasks based on established procedures.
- Uses data organizing and coordination skills to perform business support or technical work.
- Requires vocational training, certifications, licensures, or equivalent experience.
- Expands skills within an analytical or operational process.
- Maintains appropriate licenses, training, and certifications.
- Applies experience and skills to complete assigned work.
- Works within established procedures and practices.
- Works with a moderate degree of supervision.
- Has developed skillset in a range of processes, procedures, and systems.
- Understanding of how teams integrate and work best together to support the achievement of company goals.
- Impacts a team, by example, through the quality service and information provided
- Follows standardized procedures and receives moderate supervision and guidance.
- Has no supervisory responsibilities.
- Manages own workload.
- Uses existing procedures to solve standard problems without supervisory approval.
- Exchanges information and ideas effectively.
- Monitors applications and processes and assists with remediation steps.
- Follows documented process for daily activities
- Assists with researching anomalies in production processes.
- Performs actions based on business/operational needs and prepares system reports.
- Assists with incident management and support requests.
- Works with support teams to define root cause and replicate issues.
- Verifies environment stability.
- Performs daily tasks competently.
- Performs other duties as assigned.
- Complies with all policies and standards.
Sourced from naukri
Skills
it operationsIncident Managementproduction processesVocational Trainingoperations
About Conduent
Conduent
BPO
11.0k+
employees
2017
9 years old
Bengaluru/Bangalore, Karnataka
India
About
Conduent specializes in delivering digital business solutions across various sectors, leveraging advanced technologies to improve public and private service delivery.
Industries
BPOAnalytics & KPO
Employee ratings
3,296 reviews
3.4/ 5
Culture
3.4
Career growth
2.4
Work-life
3.7
Employees rate it well for
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