IT Operations (Application Support)- 4+yrs ( Only Immediate Joiner)
Conduent · Hyderabad · onsite · Posted 31d ago
Undisclosed4–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Key Responsibilities
- Monitor production applications and system alerts.
- Log and manage incidents using ServiceNow.
- Perform initial troubleshooting and impact analysis.
- Monitor batch jobs using Control-M / AutoSys.
- Perform SQL queries for data validation.
- Follow Incident Management, SLA, and escalation procedures.
- Coordinate with L2/L3, Development, Database, and Infrastructure teams.
- Maintain incident documentation and knowledge articles.
- Provide support in a 24/7 rotational shift environment.
Candidate Profile
- Strong troubleshooting and analytical skills.
- Good verbal and written communication.
- Ability to work in a high-volume production support environment.
- Willingness to work in 24/7 rotational shifts.
- Immediate Joiners / Short Notice Candidates preferred.
Sourced from naukri
Skills
ServicenowitsmTicketing ToolsL1 SupportApplication SupportMonitoring ToolsSQL
About Conduent
Conduent
BPO
11.0k+
employees
2017
9 years old
Bengaluru/Bangalore, Karnataka
India
About
Conduent specializes in delivering digital business solutions across various sectors, leveraging advanced technologies to improve public and private service delivery.
Industries
BPOAnalytics & KPO
Employee ratings
3,296 reviews
3.4/ 5
Culture
3.4
Career growth
2.4
Work-life
3.7
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