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    Job · 18855494

    Sabre Corporation logo

    IT Operations Analyst I

    Sabre Corporation · Bengaluru · onsite · Posted 29d ago

    Undisclosed1–2 yrsfulltimeSourced fromNaukri

    About a minute. You'll make an account on the way through.

    About this role

    Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
    IT Operations Analyst I
    The Operations Control Center (OCC) team plays a key role in the operational support of Sabre s infrastructure and cutting-edge technology platforms that support over 85, 000 transactions per second. OCC is the first responder for all Sabre platforms worldwide that monitor and mitigate potential impacts before they become an issue. The role of the analyst will perform the following through knowledge base driven actions, on the job training and in-depth cross-training with fellow OCC peers and Sabre s own Service Reliability engineers that will provide the following:
    RESPONSIBILITIES
    • Apply and follow Sabre ITIL processes.
    • Support operational stability of Sabre applications and infrastructure.
    • Initiate calls for technical incidents supporting through resolution.
    • Support triage of incidents and service requests driven by supported knowledge bases.
    • Respond to incident alerts in a timely manner.
    • Support day-to-day activities following documented work instructions using pre-defined process, procedures and operational tasks.
    • Adhere to operational directives and comply with organizational policies.
    • Operate shifts that support a 24/7 environment.
    EXPERIENCE:
    Demonstrate understanding of the following:
    • Minimum 1-2 years related experience in Command Center or NOC environments
    • Fundamental understanding of Service Desk, Command Center or Network Operations environments.
    • Monitoring tools. (ex: Splunk, Zabbix, AppD, Google Console)
    • A firm foundation in written and verbal communication skills.
    EDUCATION: Bachelor s degree or equivalent work experience.
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    Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

    Sourced from naukri

    Skills

    it operationsretailitil processesoperational supportNOCzabbixMonitoring ToolsCommand CentertriagecloudCommunication SkillsArchitectureoperationsSplunkNetwork OperationsArtificial Intelligence

    About Sabre

    Sabre Corporation logo

    Sabre Corporation

    Software Product

    1.5k+

    employees

    1960

    66 years old

    Southlake,Texas

    United States

    ₹22.1L PA avg

    Avg at Sabre

    About

    Sabre is a global technology company. Their innovative technology is used by more than a billion people around the world to plan, book and price that's right for them.

    Industries

    Software ProductInternetTravel & Tourism / HospitalityIT Services & Consulting

    Employee ratings

    10 reviews

    4.1/ 5

    Culture

    3.6

    Career growth

    2.8

    Work-life

    4.0

    Employees rate it well for

    Work-Life Balance43Company Culture41

    Find them on

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    IT Operations Analyst I · waiting for your command