IT Operations Analyst I
Sabre Corporation · Bengaluru · onsite · Posted 29d ago
Undisclosed1–2 yrsfulltimeSourced from
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About this role
Powering the agentic revolution in travel. Sabre is an AI-native technology leader, backed by one of the world s largest travel data clouds. Built on an open, modular, cloud-native architecture, Sabre serves as the backbone for both established leaders and bold, new disruptors, guiding them to the next age of travel retailing through intelligent, connected, and personalized experiences. With AI at its core and operating at unparalleled scale, Sabre transforms insights into innovation, empowering airlines, hoteliers, agencies and other partners to retail, distribute and fulfill travel worldwide.
IT Operations Analyst I
The Operations Control Center (OCC) team plays a key role in the operational support of Sabre s infrastructure and cutting-edge technology platforms that support over 85, 000 transactions per second. OCC is the first responder for all Sabre platforms worldwide that monitor and mitigate potential impacts before they become an issue. The role of the analyst will perform the following through knowledge base driven actions, on the job training and in-depth cross-training with fellow OCC peers and Sabre s own Service Reliability engineers that will provide the following:
RESPONSIBILITIES
- Apply and follow Sabre ITIL processes.
- Support operational stability of Sabre applications and infrastructure.
- Initiate calls for technical incidents supporting through resolution.
- Support triage of incidents and service requests driven by supported knowledge bases.
- Respond to incident alerts in a timely manner.
- Support day-to-day activities following documented work instructions using pre-defined process, procedures and operational tasks.
- Adhere to operational directives and comply with organizational policies.
- Operate shifts that support a 24/7 environment.
EXPERIENCE:
Demonstrate understanding of the following:
- Minimum 1-2 years related experience in Command Center or NOC environments
- Fundamental understanding of Service Desk, Command Center or Network Operations environments.
- Monitoring tools. (ex: Splunk, Zabbix, AppD, Google Console)
- A firm foundation in written and verbal communication skills.
EDUCATION: Bachelor s degree or equivalent work experience.
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Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
it operationsretailitil processesoperational supportNOCzabbixMonitoring ToolsCommand CentertriagecloudCommunication SkillsArchitectureoperationsSplunkNetwork OperationsArtificial Intelligence
About Sabre

Sabre Corporation
Software Product
1.5k+
employees
1960
66 years old
Southlake,Texas
United States
₹22.1L PA avg
Avg at Sabre
About
Sabre is a global technology company. Their innovative technology is used by more than a billion people around the world to plan, book and price that's right for them.
Industries
Software ProductInternetTravel & Tourism / HospitalityIT Services & Consulting
Employee ratings
10 reviews
4.1/ 5
Culture
3.6
Career growth
2.8
Work-life
4.0
Employees rate it well for
Work-Life Balance43Company Culture41
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