IT Operation Manager- Linux Application Support-Bangalore Location

Looking for Immediate to 15 days Joiners.

Job Location:- Bangalore

Experience & Qualifications

• Total Experience: 8–10+ years of progressive IT experience.
• Leadership: 3+ years managing technical support or operations teams.
• Environment: Deep background in production enterprise application hosting.

Core Technical Skills

• Linux Systems: Proficient with enterprise distributions (RHEL, Ubuntu).
• Infrastructure Management: Understanding of Linux CLI, user permissions, and file systems.
• Application Servers: Management experience with supporting Linux based applications
• Monitoring Tools: Familiarity with industry standard monitoring tools.

Key Responsibilities

• Team Leadership: Manage, mentor, and schedule a rotating Linux support engineering team.
• Incident Management: Act as the major incident commander for high-priority application outages.
• After-Hours Escalation: Serve as the primary point of contact for critical overnight and weekend severity-1 events.
• SLA Enforcement: Track, report, and maintain application availability and response time goals.
• Process Optimization: Standardize runbooks, root cause analysis (RCA), and escalation workflows.