IT Manager - Share Market / Broking Industry

We are looking for an experienced IT Manager to own the entire technology infrastructure of our broking operations - servers, network, security and compliance. The role carries direct responsibility for trading-hour uptime, exchange and SEBI technology compliance, and the security posture of the organisation. Prior experience in a stock broking, depository participant or BFSI environment is essential.

• Installation, configuration, patching and troubleshooting of Windows Server (AD, DNS, DHCP, Group Policy, file and print services) and Windows workstations
• Installation, hardening and troubleshooting of Linux servers used for trading, back-office and monitoring workloads
• Manage virtualisation, storage and backup infrastructure; verify and test restores regularly
• Administer Google Workspace - user lifecycle, security settings, 2FA, DLP, mail routing, archival and retention
• Day-to-day desktop, laptop, printer, dealer terminal and peripheral hardware/software support
• Manage UPS, power backup, server room environment and physical access controls
• Maintain accurate asset inventory, licence records and IT documentation

• Ensure availability and performance of trading platforms and dealer/CTCL terminals during market hours, including pre-market readiness checks and end-of-day processes
• Coordinate with RMS, back-office and DP teams on software issues, file uploads/downloads and exchange file processing
• Manage back-office application servers, databases and scheduled jobs; support day-begin and day-end activities
• Liaise with exchange technology desks, software vendors and ISPs for terminal approvals, ID mapping, leased lines, VSAT/backup links and issue escalation
• Support KYC, digital onboarding, e-sign, IBT/mobile trading and API integrations

• Configure and manage firewalls, managed switches, routers, VLANs, VPN and site-to-site links across HO, branches and Authorised Persons
• Manage endpoint protection, EDR/antivirus, email security, patch management and privileged access
• Operate or coordinate with the SOC - log collection, SIEM alerts, incident triage, containment and closure
• Deploy and maintain server and network monitoring tools (uptime, bandwidth, latency, capacity, alerting)
• Maintain link redundancy and failover for trading connectivity

• Arrange and close periodic VAPT and penetration testing; track remediation and submit reports within exchange timelines
• Ensure adherence to SEBI's Cyber Security and Cyber Resilience Framework and applicable NSE/BSE/MCX/NSDL/CDSL technology circulars
• Coordinate the annual/half-yearly System Audit with empanelled auditors and close observations
• Maintain log retention, audit trails, time synchronisation and record-keeping as prescribed by the regulator
• Report cyber incidents to exchanges and CERT-In within stipulated timelines
• Maintain and periodically test the DR/BCP plan, including live DR drills, documented RTO/RPO and sign-offs
• Maintain IT policies - access control, change management, password, BYOD, acceptable use - and evidence for inspections
• Support exchange inspections and internal audits with documentation and system evidence

• Lead and mentor the IT support team; define escalation matrix and response SLAs
• Manage vendors, AMCs, contracts and the IT budget
• Plan capacity, upgrades and new branch/AP IT rollouts

• Bachelor's degree in IT, Computer Science or related field (BE/BTech/BCA/MCA)
• 5+ years in IT infrastructure, with at least 2 years in a broking, depository participant or BFSI environment
• Strong hands-on Windows Server and Linux administration
• Practical firewall and managed switch configuration experience (Sophos, Fortinet, Cisco, SonicWall or similar)
• Working knowledge of cybersecurity practices, SOC/SIEM operations and VAPT processes
• Familiarity with SEBI/exchange IT and cyber-security compliance requirements
• Google Workspace administration
• Experience with monitoring tools (PRTG, Zabbix, Nagios, SolarWinds or similar)
• Sound hardware and software troubleshooting ability
• Strong incident handling, documentation and vendor coordination skills
• Ability to work under market-hour pressure with quick turnaround